Accounting Clerk - Pampa, TX

JOB DESCRIPTION SUMMARY:

Under the direct guidance of the Accounts Receivable (AR) Team Lead, the Accounting Clerk is responsible for providing support to the Company's Accounts Receivable department. This includes assisting AR Specialists with their invoicing process and providing customer support through emailing and/or mailing invoices and supporting documentation while partnering with the Division Managers and Credit/Collections group to keep accounts current.

JOB DUTIES:

Essential Functions:

• Provide backup support for AR Specialists by gaining in-depth knowledge and understanding of how to invoice each business and division supported.
• Work with AR Specialists when needed to ensure the monthly invoice process is completed on or before the 10th calendar day of the month following sales.
• Under the AR Team Lead direction and as applicable obtain, review, and reconcile the operational snapshot reports with amounts reported per the general ledger.
• Ensure applicable supporting documentation is Kwik-tagged and entered into GP accurately and timely.
• Maintain accounts receivable records in accordance with company policy; working with the AR Team Lead and the financial close team to proactively identify issues of concern prior to month end close.
• While rotating with other AR team members, responsibility for monitoring and answering customer inquiries sent through the AR Group email account.
• On a rotating basis the Accounting Clerk will be responsible for accepting transferred phone calls. The customer phone call may involve taking payments over the phone and/ or troubleshooting other customer requests.
• Responding to customer requests whether through email or by phone will require providing timely resolution while utilizing the highest standards of customer service.
• Will work with AR Specialists to submit invoices on all customer portals in a timely fashion according to customer specifications.
• Work to acquire and maintain accurate customer email addresses for AR invoicing.
• Will work with Operations Managers to generate 3rd party billing invoices
• Work with other AR/Collections team members to acquire correct and complete customer sales tax exemption certificates

Additional Responsibilities:

• Assume other special activities and responsibilities from time to time as requested.
• Adhere to company standards and maintains compliance with all policies and procedures

EDUCATION & EXPERIENCE:

Education:

• High school degree; required minimum

Experience:

• Minimum of 1 to 2 years of experience in an Accounts Receivable and/or Collections role or similarly related experience, preferred but not required
• Working knowledge of Microsoft Office Outlook, Word and Excel is preferred.
• Working knowledge of Microsoft Dynamics GP software is desirable.

Other Skills:

• Ability to work through multiple tasks with some interruption
• Focused attention on details
• Proficient organizational skills
• Good written and verbal communication skills

PHYSICAL & MENTAL DEMANDS

• The noise level in the primary work environment is usually moderate i.e., work area with computer printer, and light traffic.
• Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• Regularly requires sitting at a computer screen for extended periods of time.
• Frequently requires analyzing and interpreting data and extended focus.
• Regularly required to use hands and arms to finger, handle, feel or reach for objects, tools, etc.
• Regularly required to express or exchange ideas by means of the written or spoken word.
• Occasionally required to move about, sit, stand, carry up to 10 lbs.
• Mental requirements include the ability to read, write, reason, problem solve and perform mathematical calculations.

As part of our commitment to quality and excellence, Reliant Holdings will continue to maintain a safe, healthy environment for you by requiring all applicants to submit to a criminal history check and those tentatively selected for a position to submit to screening for alcohol and illegal drug use prior to appointment for a job. In addition, applicants may be screened for ability to perform essential functions of some positions.