Administrative Assistant

About Us

The Clinic on the Harbour is a family physician office in Picton, committed to providing comprehensive, patient-centered care in a supportive team environment.

The Prince Edward Family Health Team (PEFHT) supports our clinic by providing primary care through direct office care and innovative, award-winning programs and services. By joining the clinic, the Administrative Assistant also becomes part of the PEFHT team, sharing a commitment to fulfill our vision: to be partners in ensuring Prince Edward County residents have the best possible health throughout life.

Role Summary

We are seeking a full-time Administrative Assistant to join our well-established family physician practice. The ideal candidate is a detail-oriented, self-motivated, enthusiastic team player who thrives in the ever-evolving environment of rural primary care. The Administrative Assistant will work primarily at the Clinic on the Harbour with a team comprised of family physicians Drs. Burrows, Le Blanc, and Marleau, an experienced clinic nurse, and a fellow part-time administrative assistant. The Administrative Assistant will also provide ad hoc administrative support to the PEFHT, as we are co-located with its Picton office.

Key Responsibilities:

• Acting as a primary contact for patients, guiding them through the healthcare process
• Coordinating appointments, follow-up visits, and referrals
• Facilitating communication between patients and healthcare professionals, and between our office and other healthcare facilities
• Maintaining and updating patient records and ensuring confidentiality
• Assisting with the management of clinic operations and patient flow
Working cooperatively with a multidisciplinary team

Preferred Qualifications/Assets:

• Post-secondary diploma (medical secretarial office administration preferred)
• Work experience in a medical secretarial role in a primary health care setting
• Experience with electronic medical records and web-based applications
• A compassionate, customer service-based approach to patient care and an understanding of patient needs
• Above average interpersonal, communication, and organizational skills
• Strong organizational skills with an ability to set and manage priorities
Highest commitment to privacy and confidentiality

Applications will be accepted until 5pm, Tuesday, April 2, 2024.

To learn more about our Family Health Team, please visit https://www.pefht.com.