Administrative Support Clerk

The District of Muskoka is an equal opportunity employer and values diversity in our workforce, encouraging applications from
all qualified individuals

Our organization is committed to providing persons with disabilities with equal opportunities and standards of goods and services, and
we are compliant with the Accessibility for Ontarians with Disabilities Act. If you require disability related accommodation to participate
in the recruitment process, please advise the Human Resources department as soon as possible. Accommodation may be provided in

all steps of the hiring process. Any questions regarding this posting should be directed to the Human Resources Department.

The District Municipality of Muskoka is currently recruiting for a
Administrative Support Clerk
The District

Muskoka is a great place to live and play, and the District is a four-season municipality passionate about
protecting, servicing and caring for this community. We have opportunities that will allow you to learn, grow and
build your career amongst other ambitious leaders and innovators. We offer a competitive compensation
package and are committed to promoting diversity, accessibility and inclusion.

The Opportunity

The Administrative Support Clerk provides general administrative support to departmental programs and
services. Additionally responsible for areas of specialty including collections, local systems support,
employment and payment functions.

What you will do: What you will need:
• Provides general administrative support to case

management and departmental functions, including
but not limited to: gathering statistics and
information, preparing correspondence, scheduling
resources and appointments, collection and
payment of accounts, data entry, filing,
photocopying, and general office procedures.

• Prepares and issues drug cards, income

statements, manual cheques, and other documents
related to the administrative support of department
programs.

• Collects, organizes and disseminates client-based

data using a variety of databases and software
programs.

• Graduation from a one-year Community

College program, or equivalent, with
specialization in office administration;
proficiency in office procedures and computer
skills, and over one year of previous
experience.

• Demonstrated ability to communicate

effectively and courteously with members of
the public, both in person, telephone or
electronically.

For a full outline of the responsibilities
and requirements, please review the next
page.

What we are offering

This is a Temporary Full-time (up to 10 months) opportunity at the District. The hourly compensation range
for this role is $25.05 to $27.48 based on a 35-hour work week. The District is also proud to offer the following
to our temporary employees:

The Next Step

If you have the necessary skills, experience and qualifications, and can support our vision and
values (RISE: Respect, Innovation, Service and Equity)

This posting closes on Wednesday, February 21, 2024 @ 12:00 p.m.

Visit our careers page for other opportunities.

The District of Muskoka is an equal opportunity employer and values diversity in our workforce, encouraging applications from
all qualified individuals

Our organization is committed to providing persons with disabilities with equal opportunities and standards of goods and services, and
we are compliant with the Accessibility for Ontarians with Disabilities Act. If you require disability related accommodation to participate
in the recruitment process, please advise the Human Resources department as soon as possible. Accommodation may be provided in

all steps of the hiring process. Any questions regarding this posting should be directed to the Human Resources Department.

JOB DESCRIPTION

Administrative Support Clerk

Department: Community Services Reports to: Manager, Programs
Effective

Date: April 2006 Supersedes:

Classification: CUPE Inside Class 4
Job

Evaluation
Date:

April 2006

SUMMARY:
Provides general administrative support to departmental programs and services. Additionally responsible for areas of
specialty including collections, local systems support, employment and payment functions.

MAJOR RESPONSIBILITIES (not limited to):

• Provides general administrative support to case management and departmental functions, including but not limited

to: gathering statistics and information, preparing correspondence, scheduling resources and appointments,
collection and payment of accounts, data entry, filing, photocopying, and general office procedures.

• Prepares and issues drug cards, income statements, manual cheques, and other documents related to the

administrative support of department programs.

• Collects, organizes and disseminates client-based data using a variety of databases and software programs.
• Work safely and in compliance with relevant statutes and regulations and within the safe work procedures and

Local System Support: Prints, distributes and archives cheques, letters and reports. First-line trouble-shooting
and support of hardware and software, coordinating access to technology through the District Computer
Services department and off-site third parties. 

Employment: Develops a variety of forms, agreements, sponsor proposals and marketing materials in support
of Ontario Works employment activities. Completes data entry of client and sponsor records. Issues client
employment-related payments. Orders and maintains departmental forms and program supplies. 

Payments: Issues payments and posts reimbursements to client and third party accounts, including purchase
orders, vouchers and hostel billings. Issues manual cheques as requested. Responsible for receipt, posting and
reconciliation of accounts receivable including third party assignments. Prepares specialized correspondence in
support of Case Management. 

Collections: Collects delinquent overpayments on terminated files using a variety of tools, resources and
information. Conducts preliminary overpayment reviews including client contact through correspondence and
telephone. Coordinates the delivery and receipt of overpayment information with other provincial offices. Posts
client repayments and updates collections records as required. Schedules resources, equipment and room
bookings for department staff.

• Related duties as assigned.

EDUCATION, EXPERIENCE & QUALIFICATIONS:

• Graduation from a one-year Community College program, or equivalent, with specialization in office

administration; proficiency in office procedures and computer skills, and over one year of previous experience.

• Demonstrated ability to communicate effectively and courteously with members of the public, both in person,

telephone or electronically.

• A valid Ontario driver’s license.