Export VIP Representative
Perks & Benefits:
Export VIP Representative
MSC USA - Charleston
Key Responsibilities:
- Enter and monitor shipment information through use of MSC proprietary IT system
- Liaise with shippers, consignees, government agencies and overseas offices as necessary
- Assume documentary and customer service responsibility for all assigned VIP customer shipments.
- Maintain efficient ocean shipments documentation and correspondence
- Establish and maintain positive relationship with VIP customers
- Efficiently routing all files and shipments
- Provide timely and accurate response to VIP customer inquiries regarding transportation milestones and shipment details
- Observe corporate guidelines when addressing customer inquiries regarding shipments
- Escalate unique or complex VIP customer issues to the appropriate supervisor for resolution when necessary
- Generate potential solutions to VIP customer issues.
- Provide feedback regarding current corporate practices and metrics to order to support process efficiencies
- Perform other related duties, as assigned
Qualifications & Key Competencies:
- Bachelor’s degree or equivalent experience (a must)
- At least 2 years working experience in the International Shipping Industry (a must)
- Experience working in an international environment, a plus
- Excellent interpersonal and organizational skills, good judgment, discretion, and problem solving abilities
- Team player with professional attitude
- Resilient and proactive attitude with passion to succeed and learn
- Dynamic and goal oriented Ability to work in a team environment Ability to successfully develop and maintain positive client and vendor relations
-
Physical Demands
- Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time.
-
Work Authorization
- Authorization to work in the U.S.
What We Offer
- Competitive Salary
- Paid Time Off (vacation days + pto days + sick days)
- Health Insurance
- Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long Term Disability Insurance
- Paid Pregnancy Disability Leave & Parental Leave
- Business Travel Insurance
- Flexible Spending Accounts - (Health, Dependent Care,
- Transit/Parking)
- Supplemental Life, Disability, Accident, Critical Illness and
- Hospital Indemnity Plans
You will also have access to additional benefits, effective day one:
- Short Term Disability Insurance
- 401K Plan – 3% Safe Harbor Contribution with option for
- Additional 3% employer match.
- Wellness Program initiatives
- Partner Discount Programs
Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250+ trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities BACK APPLY now include overland transportation, logistics and a growing portfolio of port terminal investments. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
MSC Mediterranean Shipping Company
Mediterranean Shipping Company (USA) Inc. is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
Find out more jobs in Charleston, South Carolina (SC), United States (US)
Export Customer Service
MSC Mediterranean Shipping Company S.A.
Export Customer Service MSC USA - Charleston Job Summary The Export Customer Service manages data for international shipments and provides support for the transportation pr...
MEDICAL SUPPORT ASSISTANT
US Military Treatment Facilities under DHA
Duties Independently carry out recurring assignments without specific instructions according to established clinic practices and policies. Perform duties related to clinic ...
Collections - Per Diem
MSC Mediterranean Shipping Company S.A.
Collections - Per Diem MSC USA - Charleston JOB SUMMARY The Collections Clerk facilitates the collection of delinquent accounts, by contacting customers and requiring the ...
Freight Cashier - Wire
MSC Mediterranean Shipping Company S.A.
Freight Cashier - Wire MSC USA - Charleston 46,000.00 - 55,000.00 USD JOB SUMMARY Records in the MSC systems the customer payments and transactions related to accounts re...
Import VIP Representative
MSC Mediterranean Shipping Company S.A.
Import VIP Representative MSC USA - Charleston 46,000.00 - 55,000.00 USD Looking for a career opportunity but have no experience? At MSC, we are looking for candidates t...
Export VIP Representative
MSC Mediterranean Shipping Company S.A.
Export VIP Representative MSC USA - Charleston 46,000.00 - 55,000.00 USD Looking for a career opportunity but have no experience? At MSC, we are looking for candidates t...
Medical Supply Technician/SPS
US Veterans Health Administration
Duties DUTIES: Receives contaminated critical and semicritical reusable medical equipment (RME) in the decontamination area and may receive noncritical equipment as well. ...
Laborer
US Veterans Health Administration
Duties Perform duties as a laborer in direct support of the supervisor and/or other trade and craft employees engaged in maintenance-related activities. Load, unload, separa...
Claims and P&I Representative
MSC Mediterranean Shipping Company S.A.
Claims and P&I Representative MSC USA - Charleston 46,000.00 - 55,000.00 USD Looking for a career opportunity but have no experience? At MSC, we are looking for cand...
Export Documentation Representative
MSC Mediterranean Shipping Company S.A.
Export Documentation Representative MSC USA - Charleston 46,000.00 - 55,000.00 USD Looking for a career opportunity but have no experience? At MSC, we are looking for ca...