Healthcare Document Analyst I

Company Overview

Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https://www.policyreporter.com.

About the Team

We are a mid-sized and growing remote team tasked with reporting US healthcare insurance document changes to clients which include large pharmaceutical, medical device, and diagnostics companies, as well as leading academic institutions and organized provider groups. By providing real-time updates on the latest changes to medical and pharmaceutical insurance policies across the US Healthcare landscape, we help our clients increase market access. We achieve this by using technology-enabled solutions and methodical approaches to efficiently convey key change information. If successful, you will be joining a friendly and supportive team with a healthy work/life balance and a flexible schedule that can accommodate various time zones. There is an opportunity for professional growth and development as the team continues to expand.

Role & Responsibilities

• Read and work with complex, technical documents
• Write user-friendly content that meets the needs of the target audience, and follows style guidelines with a high level of accuracy
• Summarize and report important changes from complex healthcare-related documents, which provides valuable insights to clients
• Perform routine maintenance on an existing database of medical policy information, gaining relevant industry expertise
• Evaluate current content & processes and develop innovative approaches for improvement to increase accuracy and efficiency
• Work independently with minimal supervision
• Make independent and strategic decisions
• Conduct quality control checks on your own work, as well as the work of colleagues as required
• Provide support and guidance to new hires, potentially train new hires, and participate in the mentorship program when requested
• May be responsible for coordinating specific team workflows and collecting statistics
• May contribute to the creation and maintenance of internal process documentation and knowledge management resources
• Potential to participate in team projects focusing on improvement of processes

Skills & Qualifications

• A bachelor’s degree in a relevant field (such as life science, social science, language-focused humanities), or 1-3 years of experience in a similar role (data quality management, healthcare industry, etc.) is considered an asset
• Educational or work experience summarizing and/or reporting complex technical information
• Intermediate to advanced user of Google Workspace
• Familiarity with medical terminology is considered an asset
• A comprehensive understanding of the US healthcare landscape is considered an asset

What We Offer

• Competitive compensation package including extended health benefits, paid-time off, volunteer leave, employer-matching retirement savings, etc. and company paid Employee Assistance Program
• Excellent opportunities for personal and career development
• Collaborative and supportive company culture

Policy Reporter’s Core Values

• Excellence
• Value & Respect
• Continuous Learning
• Ownership & Accountability
• Teamwork

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.