Perks & Benefits:
As an Office Assistant (G) you will have the opportunity to:
- Greet visitors, determine the purpose of their visit, and direct them to the appropriate staff or conference room
- Answer, screen, and redirect main line calls for the Sacramento Regional Office
- Provide temporary access badges to staff and vendors and ensure they are returned in a timely manner by maintaining a list of temporary access badges that have not been returned
- Maintain sign-in/out sheets and issuance of visitor badges for emergency purposes
- Utilize DTSC’s e-mail system to reserve, confirm, and maintain master schedules for all conference rooms in the Sacramento Regional Office
- Ensure that all checks (payroll, travel expenses, etc.) are logged, and fleet vehicle keys and other valuables are secure and locked up nightly in the safe
- Must be dependable – Attendance is an important factor in this position
- Ability to communicate with all levels of internal and external contacts in a professional manner with integrity and respect
- Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails
- Good organizational and time management skills and flexibility in response to changing workloads and priorities
- Must be tactful and maintain a good rapport with other employees, peers, and supervisors
- Excellent Customer Service skills
- Teamwork oriented
- Competent in computer programs such as Excel, Outlook, and Word
- Ability to be a self-starter
- Ability to stay objective/positive under pressure
- Analytical skills including the ability to draw sound conclusions, and take effective action
You will find additional information about the job in the Duty Statement.
Working Conditions
The position is headquartered in Sacramento, CA.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- OFFICE ASSISTANT (GENERAL)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Department of Toxic Substances Control (DTSC) is a member of the boards, departments, and offices (BDO) within the California Environmental Protection Agency (CalEPA).
Our Mission: To protect California’s people, communities, and environment from toxic substances, to enhance economic vitality by restoring contaminated land, and to compel manufacturers to make safer consumer products.
Our Vision: All of California is thriving in a healthy environment.
Our Core Values: DTSC values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect California’s people, communities, and environment from toxic substances, to enhance economic vitality by restoring contaminated land, and to compel manufacturers to make safer consumer products. Join DTSC to improve the lives of all Californians!
DTSC Recruitment Survey:
Special Requirements
A Statement of Qualifications (SOQ) is required for the hiring manager’s review. Applications submitted without an SOQ may be disqualified.
Please respond using 12 pt. Arial font, with the questions numbered. Responses should be no more than one page each, double-spaced.
1. Considering the duty statement, explain why you feel you are qualified for this position.
2. Describe your experience and/or your familiarity with Microsoft Office programs such as Excel, Word, etc.
3. Describe your experience providing excellent customer service.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/6/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required and must be submitted with your Employment Application (STD.678). Please refer to the "Special Requirements” section above for additional information.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Talent Acquisition
(279) 895-5087
[email protected]
Hiring Unit Contact:
Sean Duncan
(916) 255-6600
[email protected]
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 324-3095
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section. Applications must be postmarked on or before the final filing date.
For mail-in or drop-off applications, please include JC# 478985 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.
Pending Budget Approval - DTSC will obtain all necessary approvals prior to extending a job offer.
Foreign Degrees
Foreign education credential evaluation services can be found at https://www.naces.org.
Examination Information
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2008
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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