PC/Shipping Office Assistant

Position Title: PC/Shipping Office Assistant
Department: Shipping
Division: AGI Hutchinson Mayrath
Location: Clay Center, KS, USA

About AGI:

AGI is a global food-based infrastructure company. AGI Clay Center is an agricultural industry leader specialized in engineering and manufacturing portable and stationary grain handling equipment including augers, chain and paddle conveyors, belt conveyors, loop systems, bin unloads, and custom augers.

We are actively seeking a PC/Shipping Office Assistant to join our facility in Clay Center, KS.

Responsibilities:

• Work with sales, engineering, purchasing, accounting, quality, production, and the product specialist.
• On a timely basis, enter order, by inputting text based and numerical information from source documents
• Review and verify entered data for deficiencies or errors, correct errors and check all output for accuracy
• Generate any needed daily, weekly, and monthly reporting
• Keep records of customer interactions, process customer accounts and file documents
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Provide accurate, valid, and complete information by using the right methods/tools
• Ensuring that documents and records are accurate, organized, and up to date.
• Use knowledge about AGI parts to assist with claims.
• Keeping up to date with company announcements and factory recalls.
• Maintaining good relationships with clients.
• Communicate with customers to gain more information, keep them updated on the status of their claims, and report the results.

What We Offer:

• Competitive compensation
• Great team and company culture
• Education reimbursement program
• Great benefits package
• Excellent 401(K)program with a company match up to 6%
• Health insurance and health savings account
• Dental, vision and life insurance
• Paid time off
• Employee assistance program
• Employee Stock Purchase options
• Flexible Scheduling

What We Are Looking For:

• High school diploma/GED required
• Associate's degree in related field preferred.
• One plus years of experience in related field.
  • Or combination of experience and education.

AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.