Peer Support

Location: Remote

Contract Type: Zero Hours

We have an incredible opportunity for Peer Support Trainers to join the Recovery College team at Help for Heroes. Our Peer Support Trainers are experts by lived experience. They are members of the armed forces community who have been through their own recovery journey and are now able to use their lived recovery experiences to engage with and support our students. Their approach is built on shared experiences and empathy to support veterans and their families via the delivery of recovery focussed educational courses. This role is remote and can be based anywhere in the UK, however there will be occasional requirement for travel to various locations for team and charity meetings.

Help for Heroes supports members of the Armed Forces community to live well after service. This includes veterans, serving personnel, people who worked alongside the UK military, and families. Our services provide support for people when they’re managing their physical and mental health, as well as their welfare and social needs. We do this through a blend of in-person and on-line delivery, which gives us the best chance of reaching those needing our support. In addition, we champion the needs of the Armed Forces community to government, other decision makers and society, to accelerate change and give people the future they deserve.

And who are we, you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do.

We are: Innovative – Collaborative – Authentic – Resourceful – Energetic.

About You

The ideal candidate will need some key attributes to join the team. Does the following describe you?

• Passionate about enabling the armed forces community to live well after service

• Positive, empathetic, patient, and have a friendly manner

• Well organised with the ability to prioritise

• Able to build rapport quickly and to understand needs and expectations

• Able to display the highest levels of integrity, confidentiality, and commitment

• Open minded to and accepting of all views and opinions

• Enjoys working as part of a team and is a flexible team player

• Pays attention to detail in all aspects of work

• Confident in delivering courses or training

• Self-motivated

• Flexible regarding hours of work

  
  

About the Role

Our Recovery College was the first of its kind for veterans and their families. Our free courses provide students with education on a recovery focussed topic plus tools, tips and strategies to self-manage. We enable people to develop the skills, knowledge, and confidence to help them on their recovery journey and to live independently. Veterans and family members with lived experience of the subject matter help design and deliver the courses alongside their Help for Heroes colleagues, and where necessary external experts.

To see all our current courses please click here: https://www.helpforheroes.org.uk/get-help/recovery-college/

As part of this committed and energetic team, your role will be to provide credibility and authenticity to Help for Heroes Recovery College courses through relevant and relatable lived experience. We care deeply about the student experience and are committed to ensuring this is at the heart of every decision we make or process we design. You will use your lived experience to co-design, co-deliver and co-review our courses, and support students in maximising this offer, ensuring they feel comfortable and confident in their ability to engage with their learning throughout their Recovery College journey.

Peer Support Trainers are engaged on a zero hours contract; however, the expected commitment is:

• A weekly planning call, 2 hours admin time per week, monthly one to one’s

• A minimum of 2 courses to co-facilitate

• Co-production of new courses / co-review of existing courses

• Quarterly face to face team meetings in various locations

• Bi-annual full face to face charity meeting, quarterly virtual all charity meetings

• Induction process and ongoing training throughout the year

• Shadowing and stepping in to cover courses at short notice when required

Help for Heroes believes those who serve our country deserve support when they’re wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds. The Charity helps them, and their families, to recover and get on with their lives. It has already supported more than 26,500 people and won’t stop until every wounded veteran gets the support they deserve.