Service Administrative Assistant

Service Administrative Assistant Wanted to Leave No Stone Unturned

The Service Administrative Assistant we want is a strategic, detail-oriented problem solver who operates naturally with a sense of urgency and duty. The factual communicator we’re looking for is no stranger to not taking no for an answer and will go the extra mile to get the outcome they want. If you’re a self-starting perfectionist who isn’t afraid of deadlines and can appreciate the processes set in place to be successful, this could be the ideal career move for you.

The Service Administrative Assistant at CYV is a highly organized, multi-tasking machine when it comes to handling all things warranty related. You work closely with the service advisors and technicians, making sure all repair orders follow the proper policies and procedures. You are responsible for preparing and submitting every service, body and parts warranty claim and are constantly following up to see that each claim is approved and done in a timely manner.

On top of handling all warranty claims, you are the main point of contact for anyone calling the dealership inquiring about booking an appointment for service. You have your finger on the pulse of the shop, knowing each technician’s skillset, ensuring the right job goes to the right technician. You also do your part to help keep the shop schedule filled with appointments by reaching out to customers whose parts are in, contacting any customers with open recalls and calling customers who are eligible for various service promotions and offers.

When you’re not processing warranty claims or booking in appointments, you keep busy by performing other service-related administrative tasks such as managing all service loaner vehicles, filing all repair orders and other tasks required to keep the service department running smoothly.

The Service Administrative Assistant we want is someone who can be proactive, enjoys quality control and is never satisfied until the task at hand is completed to perfection. If you have some previous administrative experience and would like to make the switch to something a bit more challenging and fast-paced, now is the time. Apply with us today!

Position Overview:

• Job Type: Full Time (Monday-Friday 7:30AM-5:00PM)
• Salary: Starting at $20/hour
• Benefits: Life & Disability, Vision, Dental, Prescriptions, Employee Discounts on Vehicles, Parts and Service
• Location: 324 Connell Street, Woodstock, NB
• Training for the Position: On the job and formal training provided
• Physical Requirements: None

Required Experience

• Education: Administration College Degree or Equivalent Experience
• Experience: 1-3 years of administration experience preferred

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 42.5 per week

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In person