admin + office assistant

the role |

we have an incredible opportunity to join our central production unit as an admin + office assistant. our central production unit produce gyoza and sauces for our entire 160+ uk restaurant estate along with our franchises across the globe! this role is 5 days a week on site in east acton, london

we are looking for a someone who is highly organised + thrives in a support role, utilising their skills to ensure our operation + processes are running as smoothly as possible. you’ll be a real team player, supporting various functions to deliver the results needed, most importantly, ensuring our restaurants have gyoza to serve!

key responsibilities |

• coordinating key processes for operations ensuring our teams are set up for success
• support with compliance of internal + external protocols
• assist with procurement processes for consumables, sundries, and office supplies
• greeting visitors ensuring all clearance documents are complete
• management of outgoing mail + packages
• ensuring compliance with regulations and company policies in terms of H&S, GDPR + training requirements
• maintaining employee records, assisting with payroll processing + labour
• support the onboarding process for new starters, conducting inductions + issuing correct documentation
• support team relations by addressing employee questions, updating communication boards + issuing staff vocuhers

the experience + personal attributes we are looking for |

• happy to work 48 hours 5 days a week at our cpu in east acton, london
• admin experience in a food production facility is highly desirable

• a great understanding and passion for the wagamama brand
• strong administrative skills
• high accuracy + attention to detail
• confident on microsoft office suite
• sound communication, being confident with internal + external stakeholders
• willingness to be flexible on days/hours worked

the perks + quirks |

• a competitive salary
• wagamama food allowance
• private healthcare
• pension contribution
• 25 days holiday + all bank holidays
• various discount across retail, hospitality + leisure

our values |

treading softly

every step we take, we’re mindful of the impact we can have on our environment, our communities, and ourselves. committed to our sustainability ambitions, we champion positive change and lead by example

zig when others zag

at wagamama we don’t conform, and neither do our people. diverse and alternative, but united by one thing – bravery. this challenger and independent spirit is in our dna, it’s who we are

it has to be fresh

we bring fresh into everything we do; the food we serve, the partners in our supply chain, how we work, and the way we think. it is something we never compromise on

kaizen at our heart

each day we strive for better. becoming masters of our craft. we take pride in what we do, every day, for the benefit of others. it’s alive in our kitchens, our service, our people, our dishes

we’ve got each other’s back

we believe in teamship. that working together means building close bonds of trust and support. this creates a safe sanctuary where we can be ourselves, and win together as a team