Administration Assistant

2024-05-03 | Wright Hassall LLP | Leamington | SPA | United Kingdom

Perks & Benefits:

Location:

Leamington Spa

Wright Hassall LLP

Full time

Permanent

Job Responsibilities

Dealing with a variety of administrative tasks such as letters and emails from customers, third parties and debt management companies.
Assess and resolve administrative enquires or requests, primarily in writing by electronic channels to ensure that the customer requests and enquiries are resolved at the first point of contact.
Responsible for accurately maintaining company systems so that any information given, actions taken relating to any customer enquiry are logged and followed up within agreed SLA’s.
Accountable for using sound judgment and taking decisions within established procedures.
Processing of cheques
Printing and sending correspondence out to customers.
Use knowledge and expertise gained within the role to ensure compliance with all company policies and procedures.

Person Specification

Good eye for detail and ability to effectively prioritize and execute tasks.
Pervious admin experience is preferential.
Excellent communication skills
Good organizational skills
Willingness to learn.
Ability to problem solve.
Work both on your own initiative and as part of a team

Benefits

We offer a competitive salary and excellent benefits package, including 22 days annual leave (increasing to 25 days), pension, training and development, life assurance, healthcare scheme, subsidised gym membership, on-site parking, canteen and an active social committee.

Monday to Friday, no weekends required. Please note this is an on site role and we can not offer hybrid working.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant

The purpose of the role is to provide administrative support services to the Debt Recovery department. We are looking for a highly organised administration assistant with excellent knowledge of Microsoft Word and Outlook.

Salary

£22,250

Hours

36.25

Benefits

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