Administrative Assistant

2025-02-10 | Western University | London | ON | Canada

Perks & Benefits:

Location:
London, ON

About Western


Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

About Us


The School of Mathematical and Statistical Sciences (SMSS) is a vibrant hub of scholarly activity offering a stimulating and dynamic environment attractive to outstanding students and leading researchers. Our research focus is to develop new mathematical and statistical methodologies and to apply new and existing mathematical techniques to important and innovative problems of societal importance. Our educational mission is to contribute to mathematical and statistical training of students Western-wide, to train undergraduate, MSc and PhD students in our flagship programs in pure and applied mathematics, data science, statistics, actuarial science, and financial modelling, and to continue building our new professional Masters programs.


Responsibilities


The Administrative Support I will provide comprehensive administrative support to the Chair and Undergraduate Chair of the Department of Statistical & Actuarial Sciences (DSAS). This role is essential in maintaining the smooth administrative operations of the Department by assisting leadership, faculty, and students in achieving their academic, research, and outreach objectives.

The Administrative Support I is responsible for managing calendars, coordinating meetings, preparing agendas and minutes, and supporting the annual budget process through data collection and report generation. The role also involves assisting with undergraduate program administration, including scholarships, awards, and course timetable coordination. Additionally, the incumbent organizes logistics for conferences, workshops, program reviews, and outreach activities, and supports faculty hiring processes, such as job postings, interview coordination, and onboarding. The role also includes contributing to the development of marketing materials, updating websites, and providing backup support for other departmental staff as needed.

The incumbent will deliver excellent customer service to faculty, staff, students, and other stakeholders. This includes providing front-line support via telephone, in-person, and electronic communication, making referrals, and scheduling meetings with supervisors as appropriate. The incumbent will assist in resolving general inquiries, maintaining files, organizing schedules, and coordinating meetings. They will also perform word processing tasks in adherence with standard procedures, order and maintain office supplies, and carry out other general office duties as required by their supervisor.

Qualifications

Education:
  • Community College Diploma in an administrative field

Experience:
  • 1-2 years' experience providing administrative support and customer service in an office environment

Skills, Abilities & Expertise:
  • Ability to work independently and effectively as a member of the team to achieve department goals
  • Strong verbal and written communication skills with careful attention to detail
  • Ability to work in a manner that is compliant with confidentiality requirements
  • Keyboarding skills with the ability to process information with high levels of accuracy
  • Demonstrated ability to follow through on work assignments
  • Knowledge of general office procedures
  • Ability to maintain a positive, outgoing attitude with a genuine customer service orientation
  • Detail-oriented with an ability to function and process information with high levels of accuracy
  • Ability to multi-task and maintain an organized and effective personal work environment
  • Computer skills with the ability to learn and use software programs
  • Basic computer skills in Microsoft Office Suite
  • Ability to create a positive impression while interacting with others and responding to inquiries, by telephone, in person or electronically
  • Ability to prioritize and organize a fluctuating work load

Why Western?


Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western


To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity


The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:


We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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