Administrative Sales Assistant

Overview:

Allweather Wood (AWW) is looking for an experienced Administrative Sales Assistant to join our Inside Sales team to work with us at our Loveland, CO sales office. The main focus of the Administrative Sales Assistant is to provide administrative services and staff support to the sales team by relieving clerical work and minor administrative detail.

Hourly Rate: $23.00 -$25.00 an hour depending on experience.

Allweather Wood is the largest producer and distributor of waterborne preservative treated wood products in the Western USA. Operating six wood preserving plants in California, Colorado, Oregon, Utah, and Washington, these state-of-the-art facilities enable year-round production of a variety of preservative systems, fire retardants and wood species, including Douglas-fir, Hem fir, and Southern Yellow Pine. With support from two full-service distribution centers in California, Allweather Wood partners with home improvement retailers, lumberyards, and building material dealers to bring a full range of preservative and fire-retardant lumber and plywood products to market.

Responsibilities:

• Provide daily administrative support including; greeting visitors, receiving and making deliveries, arrange conference calls, make appointments, organize customer events, arrange and coordinate travel schedules
• Answer and direct telephone calls with a strong focus on customer service and problem resolution including answering customer questions on order confirmations, order changes, and billing
• Creating and improving Standard Operating Procedures (SOP's)
• Enter and process sales orders in Lumber Track Inventory Sales System and coordinate with shipping and production on tags, outs, and delivery. File sales orders after shipment
• Act as a liaison between customers, sales team and other departments within the organization to ensure complete customer satisfaction
• Communicate order status and order issues to the sales team and other members of the organization as needed
• Process all intercompany and external mail daily (including retrieval to/from post office as needed); Route incoming mail accordingly; Prepare outgoing mail including email and faxes as appropriate;
• Order and maintain sales and office supplies and arrange for equipment maintenance as directed
• Compose, type and maintain routine correspondence and make photocopies of printed materials
• Serve as a key point of contact and resource for the sales team
• Facilitate the proper handling and approval of customer documents
• Assist in quarterly and year end data presentations with program customers
• Organize and maintain accurate customer file systems and file correspondence; retrieve data and other records upon request
• Other duties may be assigned

Qualifications:

• High school diploma or GED.
• Minimum of two years of related experience preferred.
• Intermediate to advanced level in Excel, Word and Powerpoint
• MS Access experience is a plus.
• Ability to write routine reports and correspondence.
• Ability to speak and communicate effectively before groups of customers or employees of organization.
• Familiarity with lumber terminology and lumber calculation is a plus.

Physical Requirements

• While performing the duties of this position, the employee is frequently required to walk, sit for long periods of time, and communicate.
• The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch, crawl or lift.
• The employee is regularly required to use wrists and fingers to type for long periods of time.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this position include close, distance, color, peripheral, depth perception, and ability to adjust focus.

Competencies

Quality of work

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Teamwork

Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Oral & Written Communication

Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information; communicates efficiently with supervisor and other employees.

Organizational Support

Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.