Administrator

Band 4 Administrator – Integrated Discharge Hub

Permanent: Part time

Barking & Dagenham, Havering & Redbridge Integrated Discharge Hub (BHR IDH)

Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed. Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.

We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it’s people, take the first step on an exciting career journey and join us today.

The main responsibilities of the post holder are:
To provide a central point of access to the BHR IDH ensuring day-to-day administrative duties are carried out enabling clinicians to increase their case management time

To provide high standard, smooth, efficient and organised administrative support liaising with the IDH clinical lead and other staff.

To assist the IDH team by liaising with other services, organisations, partners and agencies with all aspects of the IDH function

To act as a point of contact for within NELFT services, acute partners, other agencies and service users to deal appropriately with enquiries and escalate as required.

To monitor the BHR IDH e mail inbox for any new referrals, email correspondence, queries and liaise with IDH staff promptly

To accurately input activity data onto the IDH spreadsheet and databases.

Use RIO efficiently and update any relevant information as guided by the therapist.

To support the IDH team in the monitoring and delivery of directorate KPIs and contracted performance targets.

To support the IDH team with the production of accurate, accessible performance reports for the performance group and directorate teams

Are you looking to progress in your career? Are you looking for a new exciting opportunity to work as an Admin in NHS? Do you want to be part of an innovative team that is committed to delivering the best care by the best people?

We are looking to appoint people who are as passionate about high quality care as we are with a passion to work in our Integrated Discharge Hub, NELFT.

Barking & Dagenham, Havering & Redbridge Integrated Discharge Hub (BHR IDH) is based in Goodmayes Hospital to provide high quality service to all patients who are 18 + and clinically safe to be discharged from hospital. The expectation of the service is to reduce the length of stay for people in acute care, to improve people’s outcomes following a period of rehabilitation and recovery and minimise the need for long-term care at the end of a person’s rehabilitation.

• We can offer excellent carrier progression and work - life balance including:

Diverse In-Service Training Programme

Regular Supervision and Appraisal

Professional development opportunities

Opportunity for Service Development and Audit

NHS pension

High cost area supplement of 15% of the basic salary

Close transport links into London

If you are interested in coming to work for NELFT and meet our criteria, we welcome your application.

For further information please contact Natalie Morgan on 03003001743

[email protected]

The post will be subjected to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).