Administrator
Perks & Benefits:
Location:
Prescot L35
Mersey Care NHS Foundation Trust is offering an exciting opportunity for a highly motivated and pro-active Administrator to provide administrative support.
To provide comprehensive, efficient and effective administrative secretarial service to the multi-disciplinary team.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
1. GENERAL
1.1 Provide an administrative, secretarial and clerical service to support the Team members,
ensuring that letters, memos, reports are accurately produced within agreed timescales,
data is input to required standards, and an effective filing and retrieval system is
maintained.
1.2 Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring
accurate information is communicated as and when required, including
reception/switchboard duties dealing with enquiries from clients and the public.
1.3 Responsibility for the processing of incoming and outgoing mail, including prioritising,
sorting and action as necessary
1.4 Responsibility for arranging clinics, booking appointments and associated data entry
including the retrieval and maintenance of patient records.
1.5 Responsibility for the maintenance of client database including the collection of
statistics.
1.6 Arranging, when required, meetings and taking minutes, ensuring accurate transcription
and distribution.
1.7 Ensuring the maintenance of the referral pathway process following Service procedures
including liaison with other agencies.
1.8 Responsibility for petty cash being an authorised signatory for same.
1.9 To support the completion of Staff Variation Lists and payroll documentation, including
medical certificates, as directed by the Team Manager, ensuring documentation is
accurate and completed within designated timescales and forwarded to the Payroll
Department.
1.10 Calculation of annual leave and the recording of staff absence as directed by the Team
Manager in accordance with Inter-Agency Policies.
1.11 Ensure appropriate records are maintained as directed by Line Manager.
1.12 Contribute to the ordering of stationery supplies and associated procedures
1.13 Participate in the provision of cover and support to colleagues as required.
1.14 Participate in the local induction process for new staff.
1.15 Participate in serious untoward incident investigations/reviews as required.
1.16 Support individual's equality, diversity and rights.
1.17 Participate in patient and public involvement activities.
1.18 Contribute towards service improvement initiatives to enhance quality of patient care.
1.19 Provide information and support to service users/carers as appropriate.
1.20 Contribute to the continued improvement and quality of the Administrative Support
Service.
1.21 Recognise and respond appropriately to urgent and emergency situations.
1.22 Contribute to the effective and efficient use of resources.
1.23 Understand and adhere to Trust policies, procedures and guidelines.
1.24 Report any concern regarding patient care to line manager.
1.25 To undertake any other delegated duties as appropriate and commensurate with the
post.
To provide comprehensive, efficient and effective administrative secretarial service to the multi-disciplinary team.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
1. GENERAL
1.1 Provide an administrative, secretarial and clerical service to support the Team members,
ensuring that letters, memos, reports are accurately produced within agreed timescales,
data is input to required standards, and an effective filing and retrieval system is
maintained.
1.2 Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring
accurate information is communicated as and when required, including
reception/switchboard duties dealing with enquiries from clients and the public.
1.3 Responsibility for the processing of incoming and outgoing mail, including prioritising,
sorting and action as necessary
1.4 Responsibility for arranging clinics, booking appointments and associated data entry
including the retrieval and maintenance of patient records.
1.5 Responsibility for the maintenance of client database including the collection of
statistics.
1.6 Arranging, when required, meetings and taking minutes, ensuring accurate transcription
and distribution.
1.7 Ensuring the maintenance of the referral pathway process following Service procedures
including liaison with other agencies.
1.8 Responsibility for petty cash being an authorised signatory for same.
1.9 To support the completion of Staff Variation Lists and payroll documentation, including
medical certificates, as directed by the Team Manager, ensuring documentation is
accurate and completed within designated timescales and forwarded to the Payroll
Department.
1.10 Calculation of annual leave and the recording of staff absence as directed by the Team
Manager in accordance with Inter-Agency Policies.
1.11 Ensure appropriate records are maintained as directed by Line Manager.
1.12 Contribute to the ordering of stationery supplies and associated procedures
1.13 Participate in the provision of cover and support to colleagues as required.
1.14 Participate in the local induction process for new staff.
1.15 Participate in serious untoward incident investigations/reviews as required.
1.16 Support individual's equality, diversity and rights.
1.17 Participate in patient and public involvement activities.
1.18 Contribute towards service improvement initiatives to enhance quality of patient care.
1.19 Provide information and support to service users/carers as appropriate.
1.20 Contribute to the continued improvement and quality of the Administrative Support
Service.
1.21 Recognise and respond appropriately to urgent and emergency situations.
1.22 Contribute to the effective and efficient use of resources.
1.23 Understand and adhere to Trust policies, procedures and guidelines.
1.24 Report any concern regarding patient care to line manager.
1.25 To undertake any other delegated duties as appropriate and commensurate with the
post.
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