Ambulance Care Assistant - Trust Wide

Do you enjoy the demands of a physically challenging job? If so, the North East Ambulance Service (NEAS) are looking to recruit people that have a caring disposition and that share our passion for patient care.

Ambulance Care Assistants (Band 2) - Start dates from July 2025 Onwards

Successful applicants may remain in a pool for up to 6 months.

Initial Training consists of a 7-week course on entry to the role (including driving and classroom based - Team Valley, Gateshead), failure to pass the course may result in dismissal. Please note the training course is an Apprenticeship Qualification (duration 13 months) Level 3 Certificate in Ambulance Patient Care and a Level 3 Award in Patient Care Services Ambulance Driving, which you must pass. As part of this you will also be supported to obtain literacy and numeracy level 2 if you do not already have them or the equivalent within 12 months of commencement with the organisation. You will also be required to sign a learner agreement for this level of commitment.

Relief Shift patterns are designed to cover for absence (annual leave/sickness etc). Shifts can include days, nights, evenings and weekends. As a 365-day service you will be required to work bank holidays, evenings and weekends .

Ambulance Care Assistants can work individually or as part of a crew. They are required assist in the delivery of high quality and effective personal care and the transportation of patients

They will attend walking, wheelchair and stretcher patients providing ambulance transportation to their destination usually NHS hospital/treatment centres or to their place of residence.

What we need from you:
Ability to use Manual Handling techniques to support the safe transportation of patients.

Must be able to meet medical requirements for DVLA Group 2 Driving Standards

Relief Shift patterns are designed to cover for absence (annual leave/sickness etc). Shifts can include days, nights, evenings and weekends. As a 365-day service you will be required to work bank holidays, evenings and weekends .

Benefits and what we can offer you (subject to T&C’s):
Full training

Unsocial hours payments for out of hours worked

Cycle to work scheme

Home electronics discount

Generous holiday allowance and pension

Staff recognition awards

Interest free travel pass

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

For full details of the roles and responsibilities of these posts please refer to the attached job description and person specification