Analyst II Labor

Address: USA-MD-Hyattsville-8301 Professional Place Ste115
Store Code: Labor - Brands (5148799)

Who Is Giant?

With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware.

Giant’s mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community.

ANALYST II LABOR

Work with the Brand Leadership Team to manage store indirect labor through the development of by-store, by-department labor requirements, and review of indirect payroll. Provide Brand leadership with ongoing direct, professional, business and technical support and direction on all matters dealing with store labor and scheduling practices. Position is responsible for working with Retail Productivity Manager to ensure effective spend of Brand indirect store wages. This position is responsible for maintaining an enterprise knowledge base on business changes including business policy, format, and operational changes. Provide ongoing support to ensure store labor standard profiles, characteristics, and item mapping are accurate and up to date. The individual is responsible for ensuring WFM systems settings in Kronos and Standards Pro is current. This position is responsible for the development and maintenance of our Retail Engineered Labor Standards using a predetermined time methodology (MOST). Conducts studies in operations to maximize workflow and spatial utilization. Interacts with key business stakeholders on projects. Helps to identify business needs through interviews with stakeholders. Deliver labor impact information required to support store process change associated with key projects.

Duties & Responsibilities:

• Work collaboratively with the Brands to ensure consistent, standard processes and approaches are used to develop and manage indirect Brand labor requirements.
• Build and maintain WFM systems knowledge database inclusive of store labor standard characteristics and profiles, store plan designs and calendar changes, department hours of operations, departmental service level requirements.
• Maintain contact with key business stakeholders to ensure WFM team and WFM systems are current on changes to store format, hours of operation, etc.
• Audit configuration settings through store visits and communications with store management to ensure accuracy.
• Investigate / develop automation which helps to streamline the process for maintaining our store attributes.
• Look for methods to continuously improve the process and create better visibility at store and district level of current settings for our WFM and labor model inputs.
• Monitor weekly schedules to identify biggest opportunities and perform targeted store visits to meet with store teams to assist in schedule writing.
• Develop and maintain labor standards utilizing the MOST predetermined time methodology.
• Evaluate new business proposals and proposed store process changes to understand impact to store labor hours.
• Provide recommendations for store methods and labor management improvements.
• Continuous review of labor model to find areas for simplification. Includes the updating of store characteristics, store profiles, and labor volume drivers.
• Complete annual renewal / refresh of labor standards to ensure all business changes are considered and properly reflected in the Brand labor model.
• Provide support to the Brand to ensure labor standards are properly configured to drive the appropriate labor hour’s forecasts in enterprise workforce management system.
• Maintaining enterprise knowledge.
• Perform item Mapping updates.
• Run weekly Store Schedule and Overtime reports
• Respond to operational requests and retail needs in a timely fashion.
• Maximize labor education by providing pertinent data and analysis of labor metrics, historical data and trends.
• Hold information sharing sessions across the organization to strengthen relationships and knowledge of the impact of decisions made that impact labor.
• Work with ADUSA team as SME on Kronos Dimensions to provide direction on system errors and updates.
• Identify labor costs associated with labor contracts and how to incorporate into Kronos Dimensions.
• Complete necessary analyses to provide guidance to assist in controlling retail labor expense.
• Translate analysis into solid recommendations for labor management.
• Train retail associates in management of labor.

Experience:

• 3-4 years of industrial engineering
• Bachelor's Degree or equivalent experience
• MOST certification preferred
• Intermediate Excel Experience

Why Work at Giant?

At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people.

Giant’s thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job.

We proudly host Business Resource Groups (BRGs) – six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities.

Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes.

We’d love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor – because, after all, our people truly make us Giant.

Job Requisition: 412723_external_USA-MD-Hyattsville