Application Support Specialist

Description

Who are we?

BDO is present in over 166 countries, and we offer an extensive range of services in the areas of Audit, Tax, Advisory, Accounting, Business Services and Outsourcing.

At BDO Luxembourg, our mission is to provide our clients with our expertise of our global network tailored to the unique needs of the Luxembourgish market, delivering personalized service and building valued relationships.

With over 650 people representing more than 40 nationalities, we embrace diversity and encourage skill development and ownership among our team members.

Our core values, honesty, integrity, quality, respect, and responsibility define our culture. Hence, our People can expect to grow in a stimulating work environment that nurtures professional development and fosters inclusivity.

In order to strengthen our internal teams, we are currently looking for a:

Application Support Specialist

You will be part of the IT Business Application team and will be responsible to integrate, deploy and maintain the applications used by our staff.

Based on the needs of the Project Managers, you can either join a project team to implement a new digital solution or be responsible to maintain such solutions (Release management and support Level 2).

You are familiar or have a strong interest with the Microsoft technology environment (SQL, Office 365, power platform,...)

What will you do?

• Support the production environment and solve Business and IT Incidents
• Implement, integrate and support third party software as well as internally developed.
• Assist across all phases of BDO implementation project (e.g. Analyze, Design, Build, test and deploy)
• Maintain the applications you will be responsible of. Manage the releases, analyze production system issues, and provide 2nd and 3rd level support to internal customers.
• Collaborate closely with the IT teams and Project Managers to ensure a strong service quality.
• Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business.

This offer is for you if:

If…

• You have an experience in a similar position.
• You have a positive attitude are customer oriented.
• You are knowledgeable with the Microsoft technology environment.
• You are passionate and able to solve business-critical problems
• You are a fast learner, self-starter, and a creative problem solver
• You are passionate about software and its potential to move organizations forward through innovation
• You speak English and French fluently

… then you are probably the colleague we are looking for!

What is waiting for you:

• 13th month + performance bonus + pension plan
• Car leasing scheme, mobility budget
• Lunch vouchers
• Extra days of annual leave
• Flexible hours & homeworking
• Parking access
• Canteen on site
• Free access to our fitness room
• Career development opportunities & continuous learning and development through a wide range of trainings on technical and soft skills
• Company mobile phone and laptop
• Action Teams eligible to participate (e.g. football) and classes (spinning, yoga, pilates, etc)

Are you willing to grow your career in a multicultural, pleasant and dynamic environment? Then, take your chance!

Languages English French