At Your Service Agent
Perks & Benefits:
- Paid time off
We take pride in being the team that others go to when they have questions that need to be answered or tasks that need to be completed and we work well under pressure and can be flexible and adaptable when needed in this versatile department.
Training will take place with the Front Desk team and as AYS Representatives are responsible for a variety of activities. This position requires exceptional attention to detail, excellent multi-tasking skills, and the ability to work at a faster-than-average pace.
At Your Service is located in our Village Center and job duties will include covering the front desk for guest inquiries, check ins and check outs. See the Front Desk job description for a comprehensive list of duties.
- Provide accurate information regarding the mountain, activities, dining options, hours of operations, lodging, transportation, office equipment, and driving directions.
- Have a good working knowledge of our property management system and job duties of other departments
- Strong written and verbal communication skills are required
- Excellent organizational skills to manage lost and found. Must be able to track and organize lost items to ensure quick returns to employees and guests
- Must be tech savvy to operate computers, copier, fax machine, phone, and radio
- Must have a willingness to help others
- Utilize resources that the I-Ranch offers to resolve guest questions or issues in a timely manner
- Be able to handle money and accurately balance the bank at the beginning and end of each shift
- Work 8 hours shifts sitting or standing for long period of time
- Greet guests in a warm, welcoming, and professional manner
- Work with integrity, discretion and attention to detail to protect private information
- Conduct phone conversations in a friendly and professional manner
- Contribute to creating and maintaining a culture of positivity, productivity, and professionalism
- Take action to quickly and creatively solve guest problems within appropriate scope
- Communicate professionally in detail with MOD when needed in a timely manner
- Abide by and uphold Big Sky Resort and Boyne, USA policies and procedures
- High School Diploma or equivalent
- Hospitality experience preferred
- Proficient in Microsoft Office and other computer applications
- Excellent communication skills
- Work well under pressure
- Positive attitude
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free employee lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Days and Eligibility for PTO
- Monthly employee events
Find out more jobs in Other, Montana (MT), United States (US)
Health Club Attendant
Big Sky Resort
Overview: The Health Club Attendant works within a team to provide excellent customer service in order to deliver an exceptional experience at Big Sky Resort to our g...
Front Desk Night Audit
Big Sky Resort
Overview: The Night Audit provides excellent guest service by acting as the front-line of Big Sky Resort. This position is an expert on all lodging provided by the Re...
At Your Service Agent
Big Sky Resort
Overview: At Your Service Agents manage the call center for information and communication throughout Big Sky Resort. We communicate efficiently with other departments ...
Front Desk Associate
Big Sky Resort
Overview: The Front Desk Associate position works within a team to provide excellent customer service to deliver an exceptional experience at Big Sky Resort to our gu...
Housekeeper
Big Sky Resort
Overview: Big Sky Resort is looking for hardworking, positive, self-directed, detail oriented Room Attendants! Do you have an acute eye for detail? Are you organized ...
Part-Time Shoe Merchandiser
Scheels
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is ...
At Your Service/Village Center Front Desk Manager
Big Sky Resort
Overview: The Village Center Front Desk Manager assists with the maintaining and improving lodging operations by training, supervising, working with, and motivating V...
Front Desk Associate
Big Sky Resort
Overview: The Front Desk Associate position works within a team to provide excellent customer service to deliver an exceptional experience at Big Sky Resort to our gu...
Admin Assistant 1 - Housekeeper
Sibanye Stillwater
Big Timber, MT, USA 17.10-21.85 per hour DOE + STIP (Quarterly Bonus) Hourly Part Time Admin Assistant 1 - Housekeeper Location: Palladium Lodge - Big...
Maintenance
McDonald’s
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s lo...