Barista - Costa Coffee

Barista - Costa Coffee – WHSmith - Warrington Hospital

Working hours:

• 16 hours per week working any 4 out of 7 days including weekends
• 20 hours per week working any 5 out of 7 days including weekends

Our goal is to make every one of life’s journeys better and at the heart of this are our people, customers, and partners. You contribute to the success of this by delivering our customer journeys every day. This role is about making the store a success by delivering an unbeatable food and beverage experience to every customer and seamless operational excellence.

What being a Barista is all about:

• Being a brand ambassador. Passionate about customers, coffee, food, and sales.

• Providing outstanding service by collaborating with your team to prioritise customers.

• Focusing on what they value most – excellent coffee, quick service, quality food with approachable and efficient interactions.

• Actively engaging with customers, being knowledgeable about products, advising customers and answering queries.

• Staying proactive by learning about products and new launches to better support the customer experience.

• Maintaining high store standards to ensure the customer experiences a clean, priced, and tidy store at all times.

• Keeping informed by staying up to date with business messages and communications.

• Taking responsibility for your own safety and that of others by following all Health & Safety and food safety guidelines, ensuring your training is up to date.

What our Stores would love to see:

• Strong communication and listening skills.

• Great organisation skills plus strong attention to detail.

• A passion for providing great customer service.

• Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.