Perks & Benefits:
Key Responsibilities:
- Manage inbound/outbound calls and provide information
- Address customer concerns and escalate complex issues
- Update customer records accurately
- Follow call scripts and meet performance targets
- Maintain a courteous and helpful attitude
Qualifications:
- High school diploma or equivalent
- Strong communication and listening skills
- Ability to multitask and work under pressure
- Previous experience in a call center is a plus
- Basic computer knowledge
Find out more jobs in Toronto, ON, Canada (CA)
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CALL CENTER AGENT
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