Clerk, CRC - 12 month Temporary, 0-20 hours per week -AMENDED

2025-05-29 | Ontario Provincial Police | Fergus | ON | Canada

Perks & Benefits:

Location:
Fergus, ON
Currency:
CAD
Salary:
$30.37–$34.51 an hour
SalaryType:
HOURLY
Job Type:
Temporary
Apply By: Wednesday, June 11, 2025 11:59 pm EDT
Clerk, CRC - 12 month Temporary, 0-20 hours per week -AMENDED
Job ID:
230744
Posting status:
Open
Organization:
Ontario Provincial Police
Division:
Field Operations: West Region
City:
Fergus
Position(s) language:
English
Job term:
1 Temporary
Job code:
C0227 - Receptionist/Clerk HSD
Salary:
$30.37 - $34.51 Per hour


The Ministry of the Solicitor General, Ontario Provincial Police, and the Commander of West Region, is seeking a qualified individual to join our Wellington Detachment. In this exciting, rewarding and challenging opportunity, you will provide reception, administrative and clerical services for the Collision Reporting Centre.

About Us:

The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

The OPP Values promote always doing the right things for the right reasons, by:
  • Serving with PRIDE, PROFESSIONALISM and HONOUR.
  • Interacting with RESPECT, COMPASSION and FAIRNESS.
  • Leading with INTEGRITY, HONESTY and COURAGE.

About the job

To provide reception, administrative and clerical services for the Collision Reporting Centre.

What you bring to the team

Mandatory requirements

  • Ability to pass an OPP background/ security investigation.

Knowledge, Skills and Abilities

  • Knowledge of relevant sections of OPP, ministry and divisional headquarters manuals, policies, protocols, procedures practices and relevant legislations to provide administrative and clerical support to the divisional headquarters including providing information to general inquiries from staff and public, filing documents, processing fingerprints and mug shots, etc.
  • Knowledge of terminology pertaining to the divisional operations to prepare correspondence, reports, and documents.
  • Knowledge of OPP operations and structure to answer routine enquiries and to direct calls to appropriate staff.
  • Knowledge of the operation and maintenance of office equipment such as telephone switchboard, photocopier and fax to handle calls quickly, photocopy material, transmit correspondence and documents, and maintain equipment in good working order, arranging for servicing as required.
  • Knowledge of records management practices to maintain an organized, up-to-date records system and to locate and correctly file documents. Knowledge of and skill in keyboarding, computer operation and software including Microsoft Word and Excel to produce documents, type correspondence, and produce statistical reports/spreadsheets.
  • Knowledge of specific software applications such as the RMS Niche, to retrieve and update information.
  • Oral communication and interpersonal skills to clarify the nature of requests from callers, relay messages, and respond to enquiries by providing detailed information, in person and by phone to agencies, companies, police services, and the public. Written communication skills to compose correspondence, proofread a variety of documents, compile reports and summarize information.
  • Exercises sensitivity, tact and diplomacy while greeting and responding to requests for information from individuals who are sometimes distraught, overly emotional or irate.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
  • diversity, equity and inclusion initiatives
  • accessibility
  • Anti-Racism Policy

Additional information:

Apply by:
Wednesday, June 11, 2025 11:59 pm EDT
Position details:
  • 1 English Temporary - PartTime, duration up to 12 months, 371 Charles Allan Way, Fergus, West Region, Criminal Record and Judicial Matters Check
Compensation group:
Ontario Provincial Police Association Civilians
Work hours:
Schedule 3.7
Category:
Administrative and Support Services
Posted on:
Wednesday, May 28, 2025

Note:

  • About security checks:
    A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
    If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
    Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.

How to apply:

  • You must apply online.
  • Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  • Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  • Read the job description to make sure you understand this job.
  • OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
  • If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


Strengthening Ontario, together

Find out more jobs in Fergus, ON, Canada (CA)