Perks & Benefits:
- Item Data Maintenance – action change requests originated from GIM and implement changes in ERP system as well as ensuring new part numbers are created with complete information prior release.
- Product Pricing Maintenance – maintain prices in alignment with GIM, ensuring ERP is updated and approved prices are entered correctly.
- Master data flow – to ensure that information reflected in selling tools is up-to-date and platforms are always aligned with the source systems. To trouble-shoot misalignment and drive resolution of issues.
- Program Change Requests (PCR) Processing – administer PCR processes including verification of data, approval tracking and updating ERP system.
- Selling Tools – primary contact for issue resolution for internal/external customers working with various departments and stakeholders.
- Program Books – maintain the program books for accuracy; perform updates working with other contributing departments and distribute to internal stakeholders and customers as required.
- Work instructions / process maintenance – ensure work instructions / processes are up to date and support in creation of new work instructions and processes.
- Export compliance screening for new customers / vendors.
- Price Protection – review submitted claims for accuracy, determine validity of information provided, submit for approvals and processing.
- Facilitating approval flows and coordinating existing and new programs to support Business.
- Reporting – Create reports and/or dashboards for Service Department.
- Troubleshooting and working across organization (IT, Finance, HR, etc.) on resolution of ad-hoc issues as required by Business.
- 2-3 years of relevant working experience in Business Operations / Customer Service / Logistics with a focus on Process Improvement.
- Working knowledge of Business Processes.
- Experience and ability to collaborate across the organization and operate effectively within a matrix environment by resolving conflict and influencing others.
- Fluency in English
- Strong focus on detail and ability to perform task with the great sense of accuracy.
- Result driven and solution oriented in a fast-paced environment.
- Ability to work independently and effectively in a team at multiple levels, across the global organization.
- Solid level of resilience to ensure compliant performance.
- Ability to maintain effective relationships with peers, customers, and team members.
- Excellent verbal and written communication skills.
- Computer skills – ERP, CRM, Microsoft Office suite, other tools.
- Positive attitude
- Willingness to work flexible hours, as collaboration with global teams may require availability outside of standard business hours.
- Flexibility to travel domestically and/or internationally, if required.
- Possibility for a hybrid work environment with at least 3 days in the office.
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Brunswick is committed to providing a workplace that offers equal employment opportunities based solely on merit. Therefore, discrimination based on race, color, religion, sex, national origin, disability, veteran status or any other protected status under applicable local, state or federal law is not tolerated.
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