Customer Assistant

Key Responsibilities Working in our shops can be fast-paced and varied. On a day-to-day basis you'll be responsible for: - Delivering engaging and inspirational customer service at every stage of the customer journey. - Using your product knowledge and sales training to drive sales and increase profits for the Partnership. - Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have. - Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks. - Identifying areas of improvement and implementing solutions. - Helping to protect our profits by supporting with accurate stock counts. Essential skills/experience you'll need - Basic IT literacy. - Strong communication skills. Desirable skills/experience you may have - Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. - Merchandising and product displays experience.