Customer Care-Dagenham 3-RM9 6UQ

About Us:

McDonald's is one of the most recognised brands in the world. The backbone of our brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open to all.

Job Description:

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast-moving, high-energy environment, and we’re looking for a genuine smile and an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are a must. The ability to maintain high energy levels whilst working efficiently and productively is essential.

Benefits of working for McDonalds include:

• Holiday pay - 5 Weeks & 3 days paid holiday a year!
• Pension scheme - Nest pension scheme for all employees!
• Discount cards to be used at major high street retailers!
• Free McDonald's meal is available for employees on every shift!
• Flexible working
• Training - Extensive training and career progression
• Uniforms are provided free of charge!
• Apprenticeship opportunities
• Employee of the Month and Employee of the Quarter bonus schemes!
• Guaranteed Hours Contracts
• Paid Leave (Maternity, Paternity, etc ) if applicable