Customer Consultant
Perks & Benefits:
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role
- Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life
- Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service
What we look for
- Interest in connecting with customers to drive customer engagement
- Open availability for evening, weekend, and holiday shifts.
What we offer
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% discount on regular product & 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Volunteer time so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
Talent Drivers
Find out more jobs in Stratford, Newham, United Kingdom (UK)
Retail Sales Adviser - London Stratford - 26hrs per week
Vodafone
Retail Sales Adviser - London Stratford - 26hrs per week Location: London Stratford Salary: £ 13.85 per hour basic salary + bonus and Vodafone benefits Hours: 26 hours p...
Customer Consultant
The Body Shop International Limited
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pionee...
Night Retail Assistant
Primark
Location: Primark Stratford City Salary: £13.34 Employment type: Temporary (12 Weeks ) Job type: Part Time Contracted hours: 16 Shift pattern: Night Shifts from 2...
LeDeR Reviewer
NHS North East London
Please see attached Job Description and Person Specification for detailed job description and main responsibilities....
Retail Associate
TK Maxx
From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more ...
Cash Office Retail Assistant
Primark
Location: Primark Stratford City Salary: £13.34 Employment type: Temporary (Maternity Cover) Job type: Full Time Contracted hours: 37.5 per week Shift pattern: Var...
Night Retail Assistant
Primark
Location: Primark Stratford Salary: £13.34 Employment type: Temporary (12 weeks) Job type: Full & Part Time positions available Contracted hours: 15 - 37.5 hour...
Sales Assistant
British Heart Foundation
Location: Stratford Shopping Centre, 54A Broadway, London, E15 1NG Hours/Work pattern: 20 hours per week including some weekends Contract: 6 months fixed term contract Wou...