Customer Service Advisor

Customer Service Advisor

Location: Surbiton

Working Hours: 40hrs per week to include weekend working

Salary:Competitive depending on experience

Training provided

Individual & Team Rewards

Personal Development Plans & Career Progression

Specsavers Perks

Friendly, Supportive Team

Team Social Evenings Out

Experience Level – Must be studying Optometry or have an interest in Optics

Looking for something new and a varied role?

We are looking for a Customer Focused Customer Service Advisor.

Great customer skills are essential for this role.

• You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
• Booking and confirming appointments
• Appropriate direction of enquiries
• The face of the store

What will success look like in the role?

• Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
• Appointment bookings are managed so that maximum numbers of customers are seen.
• Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
• Potential to become an Optical Assistant for the right person

If you are interested please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications.