Customer Service Representative, Townsville
Perks & Benefits:
- Health insurance
Join our dynamic team as a Customer Service Representative, where you'll play a vital role in delivering exceptional service to members, clients, and associates. You'll also contribute to innovative health insurance projects across your respective state.
- Provide accessible and timely support to customers during peak periods.
- Train and brief clients on products and services.
- Handle client queries and maintain regular contact with client staff.
- Manage relationships with direct billing medical providers and monitor collateral supplies.
- Address and report client and provider feedback or complaints.
- Organize and coordinate orientation activities to engage students and clients.
- Strengthen partnerships through activities aligned with preferred provider agreements.
- Collaborate with student bodies and associates to promote products and address concerns.
- Assist in identifying local sales channels and deliver product presentations.
- Maintain expert knowledge of all health insurance products and services.
- Accurately complete and submit weekly and monthly reports on campus activities and CSR logs.
- Monitor competitor activities and provide insights for continuous improvement.
- A passion for customer service – helping customers in times of need
- Be self-motivated and autonomous, with a collaborative mindset.
- Analytical thinking to address customer needs effectively.
- Strong relationship-building skills; multilingual skills are a plus.
- A confident, mature, and professional demeanour.
We value our employees and support their personal and professional development. With access to extensive learning programs and global career opportunities, you'll be empowered to take charge of your growth. Our Work Well initiatives promote health and wellbeing, offering flexibility and work-life balance tailored to your needs
65237 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Part-Time | Permanent
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Find out more jobs in Brisbane, QLD, Australia (AU)
Information Support Officer
Queensland Government
Role specific/technical skills: You have demonstrated skills or ability to apply and interpret legislation including relevant decision-making processes. Key Duties and Respo...
Administration Officer
Hudson Australia
Are you ready to start your career in the government sector? flexhive, the on-demand talent platform, is hiring Administration Officers to work within various State Government...
Team Member
7-Eleven
Do you love Slurpee’s and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for casual team mem...
Administration Assistant, Medical Typing Service
Icon Group
Administration Brisbane Part Time Icon Cancer Centre Australia The opportunity: As the Admin Assistant, Medical Typing Service, you will work in partnership with the full-...
Administration Officer Ward Reception ICU
Queensland Government
About the role Deliver an efficient and effective administrative support service to our clients, members of the public and hospital staff who utilise the services provided by...
Customer Administrative Officer
Queensland Government
About the role The Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and finan...
Team Manager - Brisbane
Louis Vuitton
Position Take the next step in elevating your managerial career, by becoming a Team Manager in our iconic Brisbane Store! Louis Vuitton is more than a name…it's a mindset. For...
Pharmacy Storeperson
Queensland Government
We are Metro South Health We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a ran...
Administration Assistant - Disability & Superannuation
Shine Lawyers
The Opportunity At Shine, we champion better justice for our clients. And as a full-time, permanent Administration Assistant/Paralegal in our Disability & Superannuation...
Brisbane CBD area
Subway
We have several Sandwich Artist positions available at the following Subway stores: Windsor Fortitude Valley QUT Gardens Point Campus Annerley Shifts Schedule: Morning staff...