D.A. Townley - Administration Clerk

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

Perks

About the Position

Job Summary

Under the general supervision of the Team Leader, Health Benefits Administration, the Administration Clerk performs a variety of administrative and clerical duties associated with processing incoming and outgoing correspondence to internal stakeholders; prepares cheques and other documents for external mailing and/or courier; on a regular relief basis, performs all duties of the Client Experience Representative; updates information in systems; maintains a variety of physical and electronic files and records; and, prepares month-end reports for distribution.

Job Duties

Customer and Administration Support

1. Receives, reviews, sorts, and distributes incoming correspondence to internal stakeholders.

2. Prepares cheques and other documents for external mailing and/or courier.

3. Prepares, prints, and distributes cheques internally in accordance with standard procedures.

Reception

4. On a regular relief basis, performs all duties of the Receptionist, DAT including:

5. Upload drug card requests to system. Sorts, prepares, and distributes cards to internal stakeholders.

General Team and Department Support

6. Maintains a variety of physical and electronic files and records.

7. Prepares month-end reports for distribution.

8. Enters/uploads and balances remittance hours in system.

9. Orders and maintains an inventory of stationery and supplies including storage and distribution of such supplies.

10. Participates in a variety of special projects such as mass mailouts, archiving materials for offsite storage, etc.

11. On a one-to-one basis, supports assigned team members by demonstrating the execution of specific tasks and duties, and sharing knowledge and experience on request.

12. Maintains up-to-date knowledge of department policies and procedures, office administration software and associated electronic tools through continuous learning initiatives.

13. Performs other assigned duties related to the provision of administrative and clerical support which do not affect the rating of the job.

Qualifications

Please apply via our website this week at http://www.pbchbs.com/company/careers/

While we thank all applicants for their interest, only short-listed candidates will be contacted.

Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.