Data Admin Support Apprentice

Employer description:
At Jungle IT, based in Leeds, we pride ourselves on being a forward-thinking IT solutions provider. We specialise in developing future-ready IT strategies that help businesses navigate technological change and achieve long-term success.
Our team is passionate about delivering tailored solutions, driven by our values of tenacity, innovation, and positivity.
Operating from our offices in Kirkstall Forge, we offer a dynamic and supportive environment where employees are empowered to thrive and contribute to meaningful outcomes for our clients.

Overview:
This is a fantastic opportunity to join Jungle IT as a Data Admin Support Apprentice, while completing a Data Level 3 Apprenticeship with QA.

The role involves providing comprehensive administrative support to the Contracts and Fulfilment, Managed Service Billing, and Procurement functions.
You’ll gain valuable skills and experience in data management, reporting, and administrative processes, while contributing to the smooth operation of our business.

Salary:
This position offers a salary of £15,000 per annum, along with opportunities for personal and professional development through the apprenticeship programme.

Key Responsibilities:

• Verify reports against agreements, ensuring accurate data and billing adjustments.
• Monitor system renewal dates and coordinate with the sales team for updates and actions.
• Manage Microsoft licence orders and assist with MS365 billing processes.
• Maintain accurate contract records in ConnectWise and review processes regularly.

Procurement:

• Communicate with clients about order updates, queries, and resolutions.
• Coordinate with suppliers on renewals, invoices, and support issues.
• Track hardware shipments, delivery timelines, and resolve returns or warranty claims.

General Duties:

• Prepare correspondence, report non-conformances, and support compliance with standards.

What we are looking for:
Skills:

• Strong attention to detail and excellent organisational skills.
• Proficient in Microsoft Office Suite.
• Experience working with CRMs and information management systems is beneficial.
• Outstanding communication and relationship-building skills, demonstrating patience and care.
• A desire to learn, develop, and grow professionally through the Data Level 3 Apprenticeship.

Our Values:

• Tenacity: Owning challenges and delivering solutions.
• Listening: Uncovering opportunities through thoughtful conversations.
• Customer Innovation: Providing solutions beyond expectations.
• Positivity: Staying optimistic and open to achieving brilliant outcomes.

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information, please visit the UK ENIC website.

Why Join Us?
Gain a nationally recognised Data Level 3 qualification with QA while working in a professional environment.
Work in a supportive team that values growth, learning, and innovation.
Be part of a company that delivers cutting-edge IT solutions to a diverse range of clients.

Benefits:

• Hybrid working model – 3 days remote per week after probation passed.
• Cycle to work scheme.
• Access to Perkbox for discounts and wellness perks.
• Birthday off as an additional holiday.
• Enhanced maternity pay.
• Supportive, inclusive work environment with opportunities for growth.

Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!