Data Analyst (SF)

Job Title:

Data Analyst (SF)

Job Description

Title – Salesforce Data Analyst

Locations: Overland Park or Frisco, TX. Hybrid and onsite a couple days a week strongly desired


We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

Challenge Conventions

Deliver outcomes unimagined

Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

SalesForce Data Analyst for the B2B Sales Ops team.

This role will assist when there are compensation discrepancies that need to be looked into. Errors could result from territory changes, employee changes/turnover, human errors, etc.

This individual will provide support in adjusting B2B rep quotas when documented and approved. Will also assist with reporting, data validation and issue resolution.

Skills required: Analytically minded, Critical-thinker, Attention-to-Detail , Cross-Functional Collaboration, Communication

Skillset Matrix

Technology Requirements - Proficient in Outlook, Microsoft 365, specifically Microsoft Excel, Salesforce.com (SFDC) (SF User Experience Required, no Dev skills needed).

Typical Day – Data analysis, data validation, process documentation, account assignment in compensation tool and SFDC

Preferred Background -

Soft Skills - Strong cross-functional collaboration skills, relationship building, strategic thinking, clear and effective communication, leadership abilities and a proactive problem-solving approach

#ConcentrixCatalyst

Location:

USA, KS, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.