Data Entry / Customer Service Officer

2025-01-31 | Grace Removals | West Footscray | VIC | Australia

Perks & Benefits:

Location:
West Footscray VIC 3012
Privileges:
  • Employee assistance program
  • Employee rewards program
  • Opportunities for advancement
  • Salary packaging
  • Wellness program
  • Work from home

· Competitive salary + Super + Employee Benefits
· Flexible Work Arrangements
· Personal development program

Grace Information Management, a division of the Grace Group of Companies, provides its’ customers with innovative best practice digital solutions with a dedication to meeting their evolving needs within the business environment, today and in the future.

Grace is seeking candidates with exceptional attention to detail and a great attitude to join our Information Management division.

If you have good attention to detail, a great attitude and would like to work for an Industry Leader, then we want to hear from you.

About the Role

This is a hands on role and will involve providing efficient, accurate and timely service to our clients as well as dealing with daily proactive administrative duties. It is essential that you are self-driven and attentive to details as this position will be involved with:

  • The answering and distribution calls received
  • Actioning web and service requests
  • Data entry
  • Manage and maintain all up-to-date information in the company operating system
    • Cover reception on a rotation

About You

  • Previous experience in a customer service environment
  • A great attitude
  • A person who takes responsibility for their own performance
  • Excellent communication skills
    • Office and data entry experience

What’s in it for you?

  • A competitive salary and superannuation.
  • Flexible working arrangements – opportunity to Work from Home and on site or be incentivised to work on site only.
  • The opportunity of career advancement through mentoring and our learning and development program
  • The opportunity to work with a great team in a dynamic fast paced environment
  • A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more

To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers

About Grace Group

The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.

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