Disability Services Clerk

Duties and Responsibilities

Essential Duties and Responsibilities
The Disability Services Clerk will assist in the daily operations of the Disability Services Center; perform general office clerical duties, including receptionist duties, such as answering the phone, taking messages, and assisting the students visiting the Disability Services Center. Other responsibilities include maintaining records and files, perform filing, perform word processing and data entry, type forms, letters, and reports, collect data, process incoming and outgoing mail, and assist in maintaining inventory. Additional responsibilities include maintaining security and proper care of equipment and books.

Characteristic Duties and Responsibilities

• Ensures the confidentiality of all student records.
• Ability to communicate effectively, orally in writing.
• Interacts effectively and professionally with the general public.
• Must possess good telephone techniques and etiquette.
• Explains, assists and guides students with the application for services process.
• Ensures security and maintenance of students’ files, books, and equipment.
• Verifies and checks student data for accuracy including holds for book and equipment loans.
• Ability to plan and organize work as well as attention to detail.
• Performs campus?wide accessibility checks.
• Able to work with electronic data management systems
• Performs other related duties as assigned by the Disability Services Counselor or Director of Counseling and Disability Services.

Qualifications/Certifications/Licenses/Skills

NOTICE: Required Documents

To be considered for this position, you are required to upload your high school diploma or unofficial transcript or GED certificate. If recommended for this position an official transcript(s) will be required. If a license or certificate is required for this position, upload proof of your current license/certificate.

Required:

• High School Diploma or equivalent.
• Work experience in a disability services setting preferred.

Knowledge, Skills and Abilities

• Must be able to communicate in a positive, supportive, effective, professional manner when interacting with students, parents, staff, supervisor, faculty, and community members in person, by phone or online; must show initiative and a cooperative attitude.
• Must be able to observe deadlines while setting priorities; must have good typing skills; must maintain inventory of assistive devices equipment: must maintain accurate and complete student records and for the security of student records; confidentiality is necessary.
• Sufficient skills to operate a calculator, copy and fax machine, personal computers and printers.

Additional Information

Supervision Exercised
Supervision of work-studies as needed

Supervision Received
Immediate supervision from the Disability Services Counselor
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit.
The employee is occasionally required to stand, walk, stoop, kneel, or crouch.
The employee must occasionally lift and/or move items weighing up to 50 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
Work is performed in a standard office environment.
Work-inside a well-lighted and air-conditioned area most of the time.
The noise level in the work environment is usually quiet to moderate.

Safety
Required to work safely and follow safety rules.
Report unsafe working conditions and behavior.
Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Special Conditions
Immediate supervisor may assign other duties.
May be required to work outside regular working hours, as needed.
May be required to work at a different college work site or campus as needed.

EEO Statement
In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin. This institution will not enter knowingly into any contractual agreement for services or supplies with any firm failing to follow fair employment practices.

Foreign Degrees
Foreign degrees require an evaluation for United States equivalency from an approved stated education agency or having membership with the National Association of Credential Evaluation Services (NACES). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the following links to assist you in complying with this requirement. However, you may use any other certified transcript evaluation service. http://tea.texas.gov/Texas_Educators/Certification/Out-of-state_Certification/Foreign_Credential_Evaluation_Services/ http://www.naces.org/members.htm

Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. LC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by LC as its discretion to enable individuals with disabilities to perform the essential functions.