Executive Housekeeper

Executive Housekeeper

Mandarin Oriental, Munich is looking for an Executive Housekeeper to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

About the job

Based at the Mandarin Oriental, Munich the Executive Housekeeper is responsible for all guestrooms and public areas. The Executive Housekeeper reports to the Hotelmanager.

As Executive Housekeeper, you will responsible for the following duties:

• ensure that all guestrooms and public areas are clean and well maintained

• ensure a seamless, efficient and friendly service at all times is provided

• close communication with all relevant departments

• coordinate and inspect the work done by contractors

• prepare of duty roster

• ensure high quality standards remain consistently high

• monitor and control of departmental costs

• being in charge of administrative tasks

As Executive Housekeeper, we expect from you:

• Completed vocational training in the hotel industry

• minimum of five years experience in Housekeeping

• minimum of two years Management experience

• strong leadership skills

• outgoing personality and positive attitude

• proven financial capabilities within the Housekeeping department

• passionate for service

• fluent in English and German

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

• A variety of social colleague and community activities

• Guaranteed additional vacation day on your birthday and one additional vacation day for every 5 years of service

• Up to EUR 1500 net for new colleague recommendations

We’re Fans. Are you?