Fraud Investigator

As our Fraud Investigator, you will be responsible for overseeing all our products in the Nordic markets, with a focus on the Norwegian market. You will carry out the daily work in connection to the bank measures to prevent and protect Ikano Bank and our customers from fraud. You are inspired by change and have the aim to take the lead in helping us achieve our ambitious goals within Fraud. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities.

Join us in transforming the future of finance

The role

The main responsibility of the Fraud Investigator is to analyze, scrutinize, and investigate potential fraud cases, ensuring that appropriate mitigating actions are taken to minimize any potential losses, and reporting to authorities when necessary. The Fraud Investigator will stay current with market trends and actively apply this knowledge to identify, investigate, and prevent instances of fraud. During fraud investigations, the investigator will collaborate with internal stakeholders, external partners, other financial institutions, collection agencies, and local authorities.

You will be part of the Nordic Fraud team, with your position based at Ikano Bank’s office in Asker, Norway, while collaborating closely with team members located across the Nordic region.

Main responsibilities:

• Analyze and identify patterns and trends in local fraud cases.
• Ensure the implementation and effectiveness of fraud prevention measures.
• Conduct thorough, unbiased, and timely investigations into allegations of fraud within both B2B and B2C/D2C sectors.
• Participate in forums and contribute to driving best practices in fraud prevention.
• Secure and define requirements for the Nordic Fraud team in various projects.
• Actively support and seek ways to align ways of working within the fraud prevention area across markets.
• Spread fraud awareness and provide training to colleagues in other departments across the bank.

We offer you

Operating centrally with these tasks will give you an opportunity to drive excellence, work with many markets and stakeholders in the bank and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, have fun and operate with a long-term perspective.

Are you the one for Ikano?

To succeed in this position, we believe you possess a strong work ethic, a genuine interest in fraud prevention, and experience in the field. As we continuously learn and adapt, a natural curiosity and personal drive are highly valued. Integrity is essential, and you will be expected to interact with stakeholders across all markets, both internally and externally. Therefore, strong stakeholder management skills are critical.

Required Background and Competencies:

• Solid understanding of and hands-on experience with fraud investigations within the financial sector.
• Strong knowledge of applicable Norwegian legislation and regulations.
• Well-established network within fraud prevention.
• Experience and in-depth understanding of the functionality of electronic ID solutions.
• A strong commitment to fraud prevention and risk mitigation.
• The ability to take a holistic view while also diving into the details when needed.
• A strong moral compass, with a desire to combat fraud and illegal activities, contributing to the broader societal good and benefiting both individuals and the bank.
• A team player who understands the importance of cross-functional collaboration and working across markets.

How to apply

Apply via the link below. We will evaluate candidates and hold interviews on a continuous basis. The application period ends 2025-01-22. More information can be given by Randi Larsen, [email protected].

About Ikano Bank

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family.

Find out more about us on www.ikanogroup.com