Front Counter Clerk – RCMP (2 Positions)

Competition No: 2025-FCC

Duration: Auxiliary

Salary: $29.48 per hour + 12% in lieu of benefits (2024 Rates)

Schedule:

Special Notes:

Last Updated: 5/22/25

As employees, we joined the City to make a difference in the community. The Burnaby Promise sets out the responsibilities of every employee, every day, in every decision we make. It describes the standards that every employee should strive to meet when interacting with Burnaby residents, external and internal clients, and City colleagues. It gives us the tools to check our actions, particularly in times of conflict or challenge. When every employee lives by the Principles and Commitments in this document, we will collectively create a City we all want to be in, that fosters employee engagement, strengthens our relationships, and better serves our community through service excellence.

Do you have exceptional customer service, interpersonal and communication skills? If so, the City of Burnaby is looking for Front Counter Clerks to work at the Main Detachment on an auxiliary basis. This front-line work involves clerical and typing. Our Front Counter Clerks assist and provide information and assistance to outside agencies, check and process various forms and applications, operate PRIME and related RCMP computer applications and use related equipment. The role performs other related work as required.

The ideal candidate will have availability for on-call coverage and will possess qualifications that include completion of Grade 12 with criminology, psychology, effective communications, or business management courses, and the ability to operate a computer terminal with speed and accuracy. Ability to prepare and maintain a variety of files, records, statistics and reports. The ability to operate PRIME and related RCMP computer applications, and related equipment is preferred. Successful applicants must obtain and maintain an Enhanced RCMP Security Clearance.

Pay Rate: $29.48 per hour + 12% in lieu of benefits (2024 Rates)

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.