Front of House Concierge VA2018

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

We are currently seeking to employ an experienced Corporate Receptionist/Concierge to carry out reception duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients based in London.

A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.

Hours and Salary

Full time working Monday to Friday 40 hours a week, on a rotational shift pattern between 08:00 and 19:00.

Permanent role at £33,696 per annum.

The closing date for new applications will be the 7th January 2025.

Benefits include:-

• 28 days holiday per year inc. Bank Holidays,
• Employee Assistance Programme.
• Eyecare Vouchers.
• Perkbox.
• Recommend a friend scheme.
• Training & development opportunity.

Your responsibilities will include:

• Providing exceptional five-star customer service.
• Escorting external guests to appropriate meeting rooms and offer refreshments.
• Manage scheduling and operations for 7 external and 4 internal meeting rooms, including bookings, amendments, and cancellations.
• Undertake and supervise meeting room set-up for all on-site meetings and functions. This includes room layout, Audio-visual & IT set-up assistance (i.e., network connectivity) if required.
• Liaising with team members and client to ensure that any problems or facility management issues are eradicated.
• Managing various administrations duties and reports for client.

You will have:

• Excellent customer service skills, with a people-oriented approach.
• Strong interpersonal and communication skills for liaising with clients and team members.
• Ability to work effectively under pressure and handle multiple tasks simultaneously.
• Strong organizational skills to manage meeting rooms and front desk operations efficiently.
• Team player with a collaborative mindset to contribute to a cohesive work environment.

Sound like the job for you? We look forward to receiving your application soon!