General Cleaner

Working within a bustling atmosphere as part of passionate team, this role as a General Cleaner plays a core part in providing fantastic customer service.

Hours: 307 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Includes frequent weekend work to suit the nature of a busy visitor and events property. You will work different hours each week throughout the year (between 4-10 hours each week dependent on business needs), including a mix of weekdays and weekends.

You will be part of a wider cleaning team but will primarily work alone.

Duration: Fixed Term Contract until 28th February 2026

Salary: £11.50 an hour

Interview date: Wednesday 22nd January 2025

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

For more information on the role contact Hester Pode on [email protected] or call 01535607075

What it's like to work here:East Riddlesden Hall is in what remains of an agricultural estate on the edge of Keighley offering a glimpse into Airedale’s past. The beauty of this intimate property offers a stark contrast from the busy urban surroundings.

Excellent local transport links means you’re able to travel here by public transport or car.

For more information on East Riddlesden Hall visit East Riddlesden Hall | West Yorkshire | National Trust

What you'll be doing:As a General Cleaner, you'll go out of your way for others and you’ll help to make our property an extra special place to visit. You’ll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forYou’ll be:

• Helpful & Friendly
• Customer focused with a positive attitude
• Enthusiastic with a willingness to learn
• A team player, but also can work on your own initiative

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places