Housekeeper - AMU

An exciting opportunity has arisen for a dedicated Housekeeper to join Acute Medical Unit.

You will work closely with patients and all members of the Multi Disciplinary Team.

Good communication and ability to work independently and as part of a team is essential; supporting the department ward area team to maintain high standards of environmental cleanliness.

As a Housekeeper, you will assist in achieving the highest possible standard of cleanliness which will minimise the risk of cross infection to patients, staff and visitors. We are all one team at The QEH and our mission is to provide the best possible care for our patients and their families at all times. You will play an important part within the team, with duties such as:

To receive, welcome and guide visitors on the ward, liaising with other staff as appropriate.
To transport equipment, consumables and written information as required.
To respond to requests for general information.
To receive and pass on information to others, maintaining confidentiality.
To handle informal complaints and take appropriate action.
To assist with the training of staff involved with Housekeeping Services into ward/area routines to required standards.

Within this role, you will work as an integral part of the ward team ensuring a clean, safe and comfortable environment for patients, staff and visitors.

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

For more information regarding this position, please see the Job Description and Person Specification.