Housekeeping Assistant

About the Company

About the Role

• The role of a Housekeeping Assistant will be responsible for ensuring our guest bedrooms are clean and maintained to a very high standard creating a magical first impression.
• You will play a key role in creating a home from home experience making sure each room is replenished with a fresh supply of towels and toiletries.
• Attention to detail is key – you will have an eye for perfection in making sure the public areas as well as the rooms are immaculate.
• We are very proud of the brands we work with, and want to ensure each guest can experience these luxuries. This will involve setting up the tea, coffee and biscuit station in the rooms and delivering personalised amenities. (even for our four-legged, furry guests!)
• You will be an expert in your field and a team player with the ability to self-check the rooms and support colleagues where needed.

About you

• To be considered for the role, you will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• You’ll take pride in delivering consistently high standards.
• You’ll have a friendly, welcoming and helpful manner as our teams work together to ensure our guests are happy.
• You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• It essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend and return to time and time again.

Company Benefits

• A competitive salary package of £13.82 per hour.
• We have varying hour contracts available for this position, which can be discussed during interview stage.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.