Implementation Specialist - U.S.A.
Perks & Benefits:
- Health insurance
Who are we?
Nordhealth’s mission is to build software that improves the daily lives of healthcare professionals. We build software that empowers veterinary and therapy professionals to provide the best possible care experiences to their patients. Our products are used daily by over 50,000 professionals in clinics and hospitals across 30+ countries. We excel with 20+ years of experience in healthcare and veterinary software.
We understand that talent comes from everywhere and anywhere. The greater our diversity, the better the products we deliver. That’s why we are a remote-first company, headquartered in Helsinki, Finland, with all 400+ employees working either remotely or from collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in our other markets too, especially in Europe and North America (more at our website nordhealth.com.)
About the role
We are here to create great healthcare products. That’s at our very core, but it’s the people who make companies great, not the other way around. We spend more time with our co-workers than anyone else in our lives. Being part of an exceptional team is not only important for your personal mindfulness but key for your professional progression.
As an Implementation Specialist, the employee is a strong individual contributor in the company's Implementation Team. The work includes Provet Cloud implementation, training and customer support performed in accordance with the agreement with the customers. In this role, the Implementation Specialist will participate in meeting the OKRs set for the function and the global development of implementation best practices. To the extent that the need arises, and time allows, the Implementation Specialist participates in the execution of the company's other tasks within sales, customer support and product development.
Your key responsibilities include:
Work with the dedicated and assigned projects independently to reach the targets in a timeline defined with the customer
Participating in building best practices to develop the implementation processes
Cross-functional collaboration with Sales, Support and Product Development teams in order to develop best and efficient service for customers
Annual OKRs will be set at the individual level to contribute to the OKRs of the Business unit, Team and the Company.
What will help you to be successful in this role?
Ideally, you have already gained some experience from working in a fast growing, global SaaS company. In general, we're looking for:
Implementation Specialist has a proven track record of managing implementation projects by efficiently keeping the set budgets or extending them with the acceptance from customers.
Close co-operation with the team and with other stakeholders is required. Independence in connecting with relevant parties and good collaboration skills are required in this role.
Prioritizing and leading one’s own work to meet deadlines.
The main challenges facing this role are to ensure the employee reaches individual targets based on set implementation Objectives and Key results.
Professional background and education equipping the Implementation Specialist to succeed in the role.
Experience in implementation work in the healthcare information technology industry.
Ability to juggle between multiple projects and tasks.
Fluent spoken and written English language skills and prior experience of working in an international company are needed.
What’s in it for you?
At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. Our global healthcare domain is rapidly developing and we are seeking colleagues who enjoy working in this type of environment.
In addition, we offer:
The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare
Competitive compensation and benefits
Learning and professional growth opportunities
The tools you need, and enjoy using
Frequent company events and talented colleagues from around the world
If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you. Apply now! We'll fill the position as soon as we find the right person.
Find out more jobs in Remote, Remote, United States (US)
Content Producer
Concentrix
Other Location United States of America Job Title: Content Producer (Contract Position) Job Description We're Concentrix. A new breed of tech c...
Development Specialist
Youth for Christ USA
The Development Specialist will ensure the successful cultivation and strengthening of prospective and current donors relationships and expansion of the donor pipeline. They w...
Customer Service Representative - Sales Ops
Gannett
Customer Service Representative - Sales Ops Req #42997 Virtual• United States Job Description Posted Thursday, Au...
Business Development Representative
Autofi
About AutoFi AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in ...
Customer Success Representative
Wiley
Location: Remote, USA (EST or CST preferred) Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals ...
Digital Project Manager
Carrier
Country: United States of America Location: CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA Carrier is the leading global provider of healthy, saf...
Sales Analyst
Swiss Krono
Annual Salary $67,000 - $86,000 Key Responsibilities: Data collection: Gather and analyze data from internal and external. Monitor market data to learn trends, sh...
Project Manager (Fixed Term Contract)
First Global Management Services, Inc.
Building A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data...
Senior Content Writer (US/Canada)
Checkbox Technology Pty Ltd
Full-time / Permanent / United States or Canada (Remote) The Company Checkbox is a Sequoia-backed technology start-up with a mission to enable meaningful work for all. To a...
Content Producer (Contract Position)
Concentrix
Job Title: Content Producer (Contract Position) Job Description We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We creat...