International Customer Service Executive ( Rotational Shifts)

About eZhire:

eZhire is a car rental app that helps customers get a car delivered, on-demand, 24/7 in the UAE, Pakistan, and Saudi Arabia. We help enable freedom for our customers by simplifying the car rental process.

There's this notion in the market that in order to get a rental car, you’ll need to spend a lot of money and take on a lot of hassle. But we know there's a better way. One where what's good for the consumer is also good for business.

Work shift - 6 days a week.

Job responsibilities and requirements:

• Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.
• Responding to instant chat queries and customer emails, answering questions, and resolving any issues.
• Excellent communication and problem-solving skills.
• Multi-tasking abilities.
• Patience when handling tough cases.
• Fluency in English both written and spoken is a must.
• Prior experience in any international campaign.
• Experience as a Customer Support Specialist or similar CS role.

Qualifications

• 1-2 years of Customer Service/Sales experience
• Experience and working knowledge of CRM systems
• Demonstrable track record of over-achieving quota
• Strong written and verbal communication skills

Job Type: Full-time

Pay: Rs70,000.00 - Rs95,000.00 per month

Job Type: Full-time

Pay: Rs70,000.00 - Rs95,000.00 per month