International Student Advisor

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

Working with the International Student Services (ISS) team, the International Student Advisor (ISA) focuses on enhancing the service experience of international students and ensuring effective supports are in place, contributing to the retention and success of international students.

This position is responsible for researching, planning, implementing, communicating, and evaluating international student programming and services to support international students¿ transition to Fleming College and integration into the community.

The ISA works with the ISS team to coordinate and implement International Student Orientation, Arrival Services, international student receptions and cultural celebrations, immigration workshops and information sessions, field trips, and other identified programming within ISS.

The ISA is responsible for advising and supporting international students and staff on issues of concern such as matters of immigration, health insurance, academic progression, and cultural and social integration.

The ISA has lead responsibility for planning/coordinating activities such as Arrival Services, virtual and in-person International Student Orientation, Peer Mentoring and Welcome Receptions.

Work Schedules:

This position has been designated as on-campus and is expected on-site 100% of the time.

This position has been designated as on-campus and is expected on-site 100% of the time.

Temporary term of up to 17 months.

For More Information:

For a complete job description, please refer to the document found here: International Student Advisor Job Description

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What We Are Looking For:

Completion of a three year diploma in Business Administration, Community Development, Education, Student Development, Recreation, Social Work, Sociology, or international Studies. Registered with the College of Immigration and Citizenship Consultants and accredited as a Regulated International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC).

A minimum of three (3) years of work experience:

• experience working in international education, particularly in international student support.
• formal knowledge of and certification in current Canadian immigration processes including Immigration, Refugees, and Citizenship Canada (IRCC) legislation, policies and procedures pertaining to international students
• experience advising international students regarding immigration & settlement with proven ability to troubleshoot, analyze and solve problems to meet customer needs
• excellent customer service skills with empathy and patience to effectively deal with anxious and frustrated students.
• experience working in a multi-cultural setting with strong skills related to cultural sensitivity including excellent human relation skills with the ability to relate to students from a variety of social, academic, economic and cultural backgrounds
• excellent communication skills (verbal and written) with the ability to convey complicated information in a manner which is understood
• demonstrated ability to exercise diplomacy and tact in resolving conflict
• strong presentation skills and experience in the development and delivery of immigration and cultural competency workshops
• demonstrated, relevant event/non-academic program planning experience including promotion and advertising.
• working independently, in a team environment, organizing, prioritizing and problem-solving own work, handling multiple tasks and timelines from a variety of sources in order to meet deadlines.
• ability to effectively allocate tasks to student employees, volunteers
• experience dealing with sensitive and confidential information referring to CICC, IRCC, and College policies and the FOI Act.
• Membership in good standing with the College of Immigration and Citizenship Consultants (CICC) as a Regulated Canadian Immigration Consultant or a Regulated International Student Immigration Advisor (RCIC/RISIA)
• Proficiency using word processing, spreadsheet, email and internet

Equity, Diversity & Inclusion and Accessibility:

Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. Our mandate is to challenge societal inequities to achieve a cultural climate of inclusion, belonging and psychological safety. We are committed to being a welcoming place for all, where the needs of our diverse populations are met, and varying perspectives enrich our communities.

We welcome those who would contribute to the further diversification of our community including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.

The College provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process should inform our Human Resources staff what support(s) you may require to ensure your equal participation.

Further information regarding Fleming College's Accessibility Policy.

To obtain a copy of this document in another format please e-mail [email protected].