Key Account Manager, Consumer Goods - Remote, USA

2024-08-07 | Company: Bureau Veritas | Remote | Remote | United States

Perks & Benefits:

Key Account Manager, Consumer Goods - Remote, USA

Apply now

Date: Aug 5, 2024

Location: Remote, Remote, US

Company: Bureau Veritas

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES
Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.
Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.
This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.
City: Remote
State: Remote
Position Summary
The purpose of this position is to develop strong and sustainable working relationships with assigned clients while providing global functional leadership for the management of client programs and develop plans and implement growth strategies for assigned client portfolio. Provide updates and overall account health status to Executive teams.

Objectives
  • Fully understand client organization, their business model, goals and strategies (including leadership personnel, key initiatives, news and financials) to drive business development activities. Ensure alignment of BVCPS resources with client needs and expectations to realize client satisfaction.
  • Fully accountable to deliver “Health of Account” reports to Executive Leadership and Operations. Ensure market alignments Metrics are achieved and soft issues are managed effectively.
  • In coordination with PL and TS, develop and manage the sale of “New Services” to existing accounts. Achievement of incremental sales.
  • Fully accountable to accurately forecast account revenue overall and by Product Line and by region.

Major Roles & Responsibilities
  • In coordination with Product Line, Operations and Executive Sponsor develop and implement “Win-Back” strategies for accounts where BVCPS has lost market share. A process to bring existing client from dissatisfied to not dissatisfied / satisfied and recapture lost sales, move from OOA to Primary or exclusive.
  • Manage the P & L for assigned accounts including accurate forecasting and budgeting.
  • Interface with clients to continuously calibrate their expectations with BVCPS performance and resolve or escalate issues that do not meet client expectations.
  • Identify and coordinate the development of additional BVCPS services offerings (IAC, SA, etc) to fully maximize BVCPS’ engagement with the client.
  • Manage price negotiation, discounts, contracts, RFP’s between client and BVCPS related parties.
  • Collect, monitor and disseminate data on sourcing and/or market trends along with client needs to feedback to the operations team.
  • Monitor, identify and communicate to relevant parties any risk or opportunities based on continuous review of the health of the account.
  • Ensure creation and execution of account reviews quarterly (SBR)
  • Manage client meetings and presentations along with participating in training seminars and/or tradeshows.
  • Maintaining account activates in Sales Force.com (Accounts, Opportunities, Contacts, etc.)
Additional Responsibilities for Senior Account Manager:
  • Develop and manage a more enhanced portfolio for larger accounts, while leading accounts more independently
  • Higher level of engagement in client organization and BVCPS i.e. Executives, C-Suite, etc.
  • Develop Strategic initiatives to enhance portfolio of accounts.
  • Directly responsible for the P & L for assigned accounts including accurate forecasting and budgeting.

Key Performance Indicators & Metrics (Criteria for Performance Evaluation)
  • CAT Objectives
Document and track all CAT opportunities and risk per client and review monthly.
  • Client Mapping
Create a client map for all assigned accounts that includes a global or regional view of all decision makers
  • New Stuff/Win Back
Manage/Identify and create a project plan for all new opportunities (expansion of core services or selling of new products) as well as “win back” projects as applicable for accounts. Measure the success rate of identified opportunities.
  • Quarterly Business Reviews
Manage/Perform Quarterly Business Reviews (or timing per client request) for all assigned accounts.
  • Request for Proposals/Tenders
Manage/Complete documentation as required by client; predict win percentage and track it.

Knowledge, Skills, Abilities
  • Must have an understanding and general competency in areas of technical regulations, standards, and compliance and requirements that relate to the consumer products market (retailers and brands).
  • Must have, or be able to quickly develop, relationships at various levels in assigned accounts.
  • Must have an understanding of product development and sourcing – how the process works and where BVCPS services fit in.
  • Ability to interpret technical information and translate into common terminology.
  • Excellent verbal and written communication and presentation skills.
  • Strong analytical, problem solving, attention to detail and process improvement skills.
  • Strong work ethic and excellent client service skills to ensure effective, responsive client interaction (internal and external).
  • Ability to work well under pressure to handle crisis situations and balance several tasks simultaneously.
  • Ability to prioritize, delegate tasks to appropriate staff (if assigned) and perform required follow up.
  • Ability to negotiate and sell relevant services in a way that benefits the Company & the client.
  • Must be confident, highly efficient, and self-motivated. Must be a “make it happen’ person who drives the process.
  • Must be personable and work well independently, as well as in a team environment.
  • Proficiency in Microsoft applications – including Excel and PowerPoint
  • Travel required.

Experience and Educational Background Required for the Job
Account Manager (MNGR1):
  • 4 year college degree in business administration or related discipline, MBA preferred,
  • 5 years related experience in a business environment preferably in the service industry, 5 years of experience in consumer products businesses.,
  • 3 years related Supervisory experience
Senior Account Manager (MNGR2):
  • 4 year college degree in business administration or related discipline, MBA preferred,
  • 7 years related experience in a business environment preferably in the service industry, 7 years of experience in consumer products businesses,
  • 5 years related Supervisory experience
Senior Account Manager (MNGR3):
  • 4 year college degree in business administration or related discipline, MBA preferred
  • 7 years related experience in a business environment preferably in the service industry
  • 7 years of experience in consumer products businesses.
  • 5 years related Supervisory experience
Compensation Range: $110,000 - $150,000 annually (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).
If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application, please contact us at 1-888-357-7020 or email us with your request to [email protected].
We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!

If you would like additional information regarding Bureau Veritas' federal obligations in regards to equal employment opportunity, please click the link below:
https://www.dol.gov/agencies/ofccp/posters

Apply now

Find out more jobs in Remote, Remote, United States (US)

1380 Jobs Found

Content Producer

Concentrix

2024-09-01Remote

Other Location United States of America Job Title: Content Producer (Contract Position) Job Description We're Concentrix. A new breed of tech c...

Development Specialist

Youth for Christ USA

2024-09-01Remote

The Development Specialist will ensure the successful cultivation and strengthening of prospective and current donors relationships and expansion of the donor pipeline. They w...

Customer Service Representative - Sales Ops

Gannett

2024-09-01Remote

Customer Service Representative - Sales Ops Req #42997 Virtual• United States Job Description Posted Thursday, Au...

Business Development Representative

Autofi

2024-09-01Remote

About AutoFi AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in ...

Customer Success Representative

Wiley

2024-09-01Remote

Location: Remote, USA (EST or CST preferred) Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals ...

Digital Project Manager

Carrier

2024-09-01Remote

Country: United States of America Location: CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA Carrier is the leading global provider of healthy, saf...

Sales Analyst

Swiss Krono

2024-09-01Remote

Annual Salary $67,000 - $86,000 Key Responsibilities: Data collection: Gather and analyze data from internal and external. Monitor market data to learn trends, sh...

Project Manager (Fixed Term Contract)

First Global Management Services, Inc.

2024-09-01Remote

Building A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data...

Senior Content Writer (US/Canada)

Checkbox Technology Pty Ltd

2024-09-01Remote

Full-time / Permanent / United States or Canada (Remote) The Company Checkbox is a Sequoia-backed technology start-up with a mission to enable meaningful work for all. To a...

Content Producer (Contract Position)

Concentrix

2024-09-01Remote

Job Title: Content Producer (Contract Position) Job Description We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We creat...

Page 1 of 138