Lead Service Specialist
Perks & Benefits:
- Assign production tasks to team members
- Work independently on production assignments, often at a satellite copy center without direct supervision
- Ensure all projects have been properly completed and quality checked
- Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries
- Assist management with training new hires on all processes
- Other duties may include, mail, distribution services, copy, print, records, facilities, reception, hospitality services
- High School Diploma or GED
- Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment
- Ability to lead others in a professional manner
- Strong written and verbal communication skills with ability to resolve complaints
- Ability to multitask with attention to detail
- Working knowledge of MS Word, Excel and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
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