Lead Service Specialist

2025-07-07 | Epiq Systems, Inc. | London | ENG | United Kingdom

Perks & Benefits:

Location:
London
Job Type:
Full-time
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines and challenges.
Essential Job Responsibilities
  • Assign production tasks to team members
  • Work independently on production assignments, often at a satellite copy center without direct supervision
  • Ensure all projects have been properly completed and quality checked
  • Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries
  • Assist management with training new hires on all processes
  • Other duties may include, mail, distribution services, copy, print, records, facilities, reception, hospitality services
Qualifications & Requirements
  • High School Diploma or GED
  • Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment
  • Ability to lead others in a professional manner
  • Strong written and verbal communication skills with ability to resolve complaints
  • Ability to multitask with attention to detail
  • Working knowledge of MS Word, Excel and Outlook
  • Ability to lift or move 40 lbs. or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
  • Ability to walk, bend, kneel, stand or sit for an extended period of time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Find out more jobs in London, ENG, United Kingdom (UK)

826 Jobs Found

Tesco Colleague - Romford Esso Express

Tesco UK

2025-07-07London, ENG

About the role Availability Window Days From time To time Sun 15:00:00 24:00:00 Mon 18:00:00 24:00:00 Tue 18:00:00 24:00:00 Thu 19:00:00 24:00:00 Sat 18:00:00 24:00:00 ...

Lifestyle Co-ordinator

Care UK

2025-07-07London, ENG

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care p...

Healthcare Support Worker

Royal Free London NHS Foundation Trust

2025-07-07London, ENG

The Healthcare Assistant works as part of the ward/department team under the supervision of registered nurses and midwives and AHP Participates in the delivery of patient car...

Activities Co-Ordinator Bank

Care UK

2025-07-07London, ENG

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care p...

Lead Service Specialist

Epiq Systems, Inc.

2025-07-07London, ENG

It's fun to work at a company where people truly believe in what they are doing! Job Description: The Lead Service Specialist assists the Supervisor or Manager in leading the ...

Industrial Carbon Capture Business Models - Senior Technical Policy Adviser

Department for Energy Security & Net Zero

2025-07-07London, ENG

Details Reference number 412779 Salary £42,385 - £51,540 National: £42,385 - £46,850 London: £46,280 - £51,540 (pro-rata for part-time hours) A Civil Service Pension with an e...

Senior Lead, Cybersecurity Supply Chain Risk

Kyndryl

2025-07-07London, ENG

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are alway...

Project Management Consultant - Northampton, UK

Infosys

2025-07-07London, ENG

Role –Consultant Technology – ECAS Location – Northampton, UK Compensation – Competitive (including bonus) Job Description Today, the corporate landscape is dynamic and the ...

Buyer

QVC

2025-07-05West London, ENG

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hil...

Locum Consultant in Paediatric Allergy

Imperial College Healthcare NHS Trust

2025-07-05London, ENG

Imperial College Healthcare NHS Trust invites applications for a fixed-term 8 PA Consultant Paediatric Allergist position, commencing September 2025 for a duration of one year...

Page 1 of 83