Library Technician 2 – Library Services And Operations Assistant

An incumbent in this position supports the Library Services Supervisor in managing library services and operations. Key responsibilities include ensuring physical library resources are accessible through effective borrower services, materials maintenance, and daily oversight of the library environment as a space that supports student learning and faculty work. This position also provides front-line support, referrals, and information services that includes the explanation of circulation guidelines and the use of a variety of library tools such as the library discovery system, student room bookings, and interlibrary loans.

This position involves participation in public service duties at the Library Services Desk, managing supply orders, and assisting with onboarding and training staff. The incumbent also supports library processes and the physical environment while ensuring quality assurance for collections and patron records. Responsibilities include managing the inventory, running reports, analyzing and reporting related data, and coordinating projects.

The incumbent receives direction from the Library Services Supervisor, guidance and training from the Library Systems Analyst, and the Technical Services Supervisor, and reports to the University Librarian.

SOME ILLUSTRATIVE EXAMPLES OF DUTIES