Manager IT Consumer & Commercial Karachi, Pakistan Information Technology
Perks & Benefits:
At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future with one clear purpose – to deliver a smoke-free future. We're disrupting our company from the inside out. Our transformation is redefining every area of our business. From where and how we make and sell our products—to how we engage our consumers and society.
To support this vision, PMI is evolving into a science and technology-based, consumer-facing, multi-category company—and Information Technology (IT) is a vital partner in helping to lead the way. As we accelerate PMI's vision, we get to dream big too.
With unique and transformative IT projects matching all levels of skill and ambition, we've taken on the spirit of a start-up, with the freedom to craft and define our digital future, but with the support and scope of a vast global business.
Your ‘day to day’
As Manager IT Consumer & Commercial, you will contribute to the execution of the IT Strategy and plans by delivering B2B/B2C roadmap jointly with our business partners across all categories, partner with business to handle their local priorities, and lead all phases of projects in the assigned portfolio through the application of project management practices.
More specifically, you will:
- Understand and promote the IT Global Application (B2C/B2B) Portfolio, helping business navigate the IT landscape and new IT Operating Model.
- Show eye for business by understanding business needs, define requirements, propose efficient solutions from the Global IT offering, confirm financial proposals of the project and inspire change.
- Co-lead deployment, localization and support of all PMI projects in the commercial area supporting RRP and CCs with focus on global digital/analytical systems and close collaboration with all business functions & 3rd parties in the B2C/B2B area.
- Drive communication and collaboration with local/global digital departments for success of projects in the area of B2C/B2B ensuring agility, business alignment, encouraging innovations, etc.
- Drive the projects within agreed scope, budget, resources and timing.
- Apply project management, change management, service management methodology and usability practices based on known solutions, applications and good practices, assuring alignment to PMI standards.
- Ensure measures are taken in projects to increase quality and mitigate risk, lead scope change and expectation, including risk analyses, impact assessment, needs assessment, financial analysis, test planning and execution, contingency and deployment plans.
- Acquire functional & technical know-how related to business and IT processes in the area of RRP & Analytics systems to ensure day-to-day activities as well as business projects can be supported in the best manner.
- Adhere to relevant PMI policies & procedures, standards & IT controls in order to achieve quality and compliance of solution and services. Support the IT audit activities.
- Support PMPKL in the vision to become a data-driven company focusing on data flows across all B2C & B2B systems by e.g., understanding the source of all data, the various system interfaces as well as meaning of significant data.
- Be responsible for the service management of our data warehouse (AWS), assessing and making recommendations and modifications, in partnership with vendor teams to the existing data landscape. This includes assessing the reporting and end user needs, system integrations, and current data warehouse architecture.
- Lead the delivery of all project outcomes related to PMPKL strategy for all components in scope including integration tasks and migration of data from legacy systems to new system landscapes, working closely with all technical product owners at PMPK as well as local business, especially the digital stream and global functions and 3rd parties.
- Establish an agreed, sustainable & documented projects and Run & Support model for all local/global IT systems in collaboration with internal & external partners.
- Take over service manager for commercial services and implement related tasks e.g., IT controls in time, documented and shared with team colleagues.
- Improve the existing Run & Support model and service management/change management strategy, including continuous service improvement for IT related incidents/changes.
- Manage Vendor relationships and implement the vendor framework accordingly.
- Engage with stakeholders on an ongoing basis to review project requests/anticipate needs, assess scope, manage resources/deliverables, documentation and provide timely feedback of work in progress in terms of what and how.
- Supervise and direct people and other resources to achieve specific end results within limited timeframes.
- Assist in managing and building a flexible, agile and innovative IT organization that attracts, develops and retains the best talent in order to deliver IT required by PMI, currently and in the future.
Who we're looking for
Education & Experience:
- University degree in Computer Sciences, Information Systems and /or Degree in Business Administration with additional certificates, degrees or experience in IT
- A minimum of 8-10 years of IT experience, managing IT projects within a consumer space is required
- Project Management or Agile Certification (Agile PM, Scrum, etc.) is required
- ITIL Foundation Certification is preferred
- AWS Cloud Practitioner Certified preferred
- Having Multinational / FMCG company experience in delivering/ supporting sales, B2B activity, trade systems or Web/Mobile solutions including, Sales Force Automation/Customer Relationship Management solutions etc.
- Having people management experience
- Experience with collaborating with cross-functions and managing 3rd party supplier is key
- Incumbent is able to perform the job responsibilities with minimal level of supervision and able to resolve problems independently by leading all aspects of scope of work defined, coordinate projects and analyses for approval based on preliminary investigations. Solid experience in validation prior to submitting work.
Technical Competencies & Skills:
- Risk and Issue Management
- Cost Management
- Lean Agile Methods, Tools (Jira/Confluence etc.)
- Data and Analytics Literacy
- Project Management & Governance
- Stakeholder Relationship Management
- Planning and Scheduling
- Cloud Essentials
- Understanding of Snowflake, Matillion
- Team and Resources Management
- Application Software Maintenance
- Application Portfolio Management
- Cyber Security, Crisis Management and Resilience
- Data Privacy
- Data Quality
Additional Skills:
- Confident and strong in stakeholder management
- Customer focused, result oriented and reliable
- Proficient in both written and spoken English
- Act upon data-driven insights.
Ultimately, personality means more to us than skills. If you have the passion and mindset, we’d urge you to apply: we will help you develop the skills.
WHY SHOULD YOU JOIN US?
At PMI IT, we believe success to be fueled by our employees, depended on them coming to work every single day with a sense of purpose and an appetite for challenge. We are a people first organization committed to empowering you to take risks, grow and explore. Here’s what sets us apart:
- We’re redefining the big picture of well-being and personal development. We seek the best professionals but recognize them as parents, caregivers, family, and community members. We look after each other and care for our people, so wherever you join us around the world, we’re committed to providing the type of benefits only a company like PMI can offer
- Being the fastest learning IT organization in the world is core to our culture, so we invest significantly in developing our people. From mentoring to technical certifications, stretch roles, soft skills development, and executive education, we help our people develop the skills they need to do their best work and create their own unique impact.
- At PMI IT, we believe diversity and inclusiveness are essential to every industry. We’re proud that our culture is built upon strong corporate values, a foundation of respect and belonging, and a commitment to diversity and inclusion that welcomes a variety of skill sets, backgrounds, and experiences.
- We see digital technology as disruptive, and possibilities as endless. Our teams work with innovative technologies such as Cloud, APIs, IoT and AI, supported by management practices and principles such as Agile, Design Thinking, and Product Management.
Every single IT member is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If our culture and mindset resonate with you, we look forward to receiving your application and getting to know you.
Together, let’s deliver a smoke free future.
Find out more jobs in Karachi, Sindh, Pakistan (PK)
Call for Roster- Admin/Finance Assistant
United Nations Pakistan
The Admin/Finance Assistant provides Administrative and Financial support services ensuring high quality, accuracy and consistency of work. The Admin/Finance Assistant works...
Assistant Manager & Business Development Associates
Falaknaz Group
Falaknaz Group company is looking for passionate and energetic sales individuals, who can able to sell off-plan property across Pakistan. The best candidate will be part of ou...
Sales Officer (Inbound/outbound)
Al Sharqi Pakistan (Pvt.) Ltd.
About Us: Prominent player in global logistics and freight forwarding. Committed to delivering top-notch supply chain solutions and building lasting relationships. Job Summa...
Call for Roster- Programme Assistant
United Nations Pakistan
The Programme Assistant provides programme, administrative and financial support to the programme and operations team in implementation of country programme. Programme Assi...
Facilities Manager (Karachi, Pakistan)
Mars Consulting
Facilities Manager - Karachi, Pakistan Responsibilities: We are seeking a seasoned and hands-on Facilities Manager in Karachi, Pakistan to direct the running of our client's f...
Call for Roster- Nutrition Officer
United Nations Pakistan
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers ar...
Sr. Territory Sales Manager, Karachi
Mondelēz International
Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead a field sales representative ...
Call for Roster- Monitoring Assistant
United Nations Pakistan
Background and Purpose of the Assignment The job purpose of the position is to perform monitoring activities within a specific coverage area and provide reports to supp...
QC Supervisor (Corrugation)
pakistanpackages
Pakistan Packages is looking for Quality Professional who have experience in working in Packaging Industry specifically in Corrugation Industry. Job Duties: Conduct routin...
Secretary to CEO
Pakistan Recruitment Consultancy
(Core Responsibilities)- Manage the CEO's calendar, meetings, and travel.- Screen and direct calls and emails.- Prepare and edit documents, reports, and presentations.- Coordi...