Part Time Customer Service Assistant
Perks & Benefits:
-
Branch/Department:Birmingham
-
Location:Birmingham
-
Contract Type:Permanent
-
Salary:£22,000 pro rata
-
Vacancy Working Pattern:Tuesday: 9AM - 5PM Wednesday: 9AM - 5PM Saturday: 9.15AM - 12.15PM (We are only open on the 1st Saturday of the month and the last Saturday of the tax year)
-
Hours per week:14 hours
Looking for a Customer Service role with an award-winning business that cares about its colleagues and customers?
We're recruiting Customer Service Assistants to join in our success.
Branch working hours
Our Branch working hours are Monday to Friday 9am-5pm and you'll work additional Saturdays on a rota basis in line with branch opening hours.
What do we offer you?
Our colleagues are at the heart of everything we do and we're extremely proud of our three-star Best Companies accreditation in 2022, which is the highest rating and recognises our ‘world-class' levels of engagement.
We offer a competitive rewards package which includes a generous colleague bonus, matched pension contributions, holiday purchase scheme, development opportunities and volunteering days. Our friendly, supportive culture will help you be the best you can be now and in the future.
What will I be doing?
You'll be a friendly face when customers come into branch, assisting with all branch based products and services. You will open savings accounts for those who are looking to invest for a fixed term or save for an important event. You'll make follow up calls and take incoming calls to customers to discuss available products and services. You will complete daily admin tasks such as booking appointments, scanning, letter writing, incoming post and ensuring that customer records are accurate and up to date.
There are further opportunities to gain financial qualifications or achieve accreditation where it's needed to carry out the role.
Do you have what it takes to be a Customer Service Assistant?
- Experience of working with customers delivering exceptional service
- Strong attention to detail with a good level of numeracy to conduct accurate cash transactions
- Resilient and able to handle challenging customer situations
- A passion and drive to achieve good customer outcomes
- Previous experience working with Microsoft Office or in-house computer packages
- Ideally educated to GCSE level including Maths and English
Want to join the team?
Click “Please Apply” below.
Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please contact us.
.
Find out more jobs in Other, Birmingham, United Kingdom (UK)
Night Cleaner
Nando’s Chickenland Limited
Hourly Rate: £11.44 This may differ for under 18s We’re on the search for Back of House Nandocas (what we call our Team Members) to join us! ...
Sales Associate 15hours - Mens Accessories (Birmingham)
Selfridges
Job Introduction As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service ...
Receptionist
Ibis Hotels
As Receptionist at Ibis Styles - Birmingham Centre, you will be the first friendly face our guests will see when they walk through our doors. You’ll help them check in smoo...
Kitchen Assistant
Toby Carvery
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need a...
Senior Store Assistant
Toolstation
What you'll do Senior Store Assistant (keyholder) in Kings Heath 20 hours per week At Toolstation, we’re not just interested in what you can bring to us tod...
Bar Staff
All Bar One
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need a...
Cleaner
ISS Facility Services
Cleaner Contract: Government Location: Birmingham, B37 7YE Hours of work: 17.5 Working Pattern: Shift patterns - Monday to Friday - 17:00 - 20:30 Contract Type: Permanent Sala...
Kitchen Assistant
O'Neill's
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need a...
Food & Beverage Assistant
Mytime Active
Location Birmingham Discipline: Golf Job type: Flexible (Zero Hours) ...
Barista - Starbucks
SSP
Barista at Starbucks - Birmingham Coach Station. Pay Rate: £11.44 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnigh...