Project Manager (Fixed Term Contract)

Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.

Location: Remote (US)

What You Would Get To Do

The ideal candidate would represent the FIRST brand as a dedicated resource within our Solutions division and assume the role of Project Manager. The Project Manager will consistently deliver exceptional service to our clients through excellent project management and will be responsible for managing, supporting and/or executing the coordination of conferences and events. They will be responsible for managing several internal and client facing programs at a time.

Your Contributions

• End to end delivery of all assigned conferences, events from inception through execution to onsite delivery and post event debrief
• Full management responsibility for assigned project budget creation, budget approval process enquiries, costs and contract negotiations with suppliers, timely invoice processing, final reconciliation and database reporting
• Creation and management of project timeline and reporting to internal clients as required on progress, key milestones, and any client team deliverable deadlines
• Working closely with client technology team to ensure the event website, registration and reporting process runs smoothly and efficiently and tech updates are communicated to event hosts in a timely manner
• Management as well as knowledge and understanding of audio-visual requirements, internal and external speaker management, collection and program order collation of all presentations, food and beverage requirements including menu tastings when appropriate
• Preparation of all detailed on-site event management documentation as well as verbal briefing of support staff, venue, and all suppliers directly responsible for delivering the event or conference
• Travel for site inspections as well as on site management of live events
• Contribute to the creation and deepening of a knowledge bank of venues, hotels, destinations and services that ensures the FIRST team are providing expert advice and recommendations to clients;
• Assist in training and monitoring of new starters within the team as assigned by the Team Manager
• Act as an ambassador for the FIRST brand, leading by example and displaying the company's core values (Ambition, Creativity, Excellence, Integrity, Teamwork)

What We Are Looking For

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact [email protected] if you need an accommodation at any stage of the recruitment process.

• Extensive event management, project planning, leadership and negotiation skills
• Demonstrated first-hand knowledge and experience of venues and destinations
• Strong network of supplier contacts and established working relationships
• Strong knowledge of registration, conferences, meetings, F&B, and production management
• Experience in working with and managing Senior clients
• Excellent oral and written communication skills
• Good/advanced working knowledge of the MS Office Suite
• Experience with Cvent a plus

ADMINISTRATION & GENERAL

• Build excellent relations with clients and colleagues through positive communications
• Work intelligently and ensure that Regional Operations is aware of problems or issues which negatively affect productivity
• Adhere to, meet, and exceed SLA's and KPIs consistently across all work
• Flexible and willing to work long hours (evenings, weekends) and travel
• Strict and accurate adherence to company's time tracking policies and systems
• FIRST ambassador; participate and engage with FIRST initiatives and extracurriculars where possible
• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surrounding

ADDITIONAL SKILLS:

• Knowledge of Outlook, Slack, Box or similar tools preferred

This is a fixed term contract role from June 2024 to October 2024.

United States Residents: The base pay for this position ranges from $70,000 to $100,000. This role is also eligible for an annual discretionary bonus.

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