Quality Assurance Assistant

Job area: Quality

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Read more at www.dsv.com

Location: USA - Mesa, W. Southern Ave

Division: Solutions
Job Posting Title: Quality Assurance Assistant
Time Type: Full Time

SUMMARY

The Quality Assurance Assistant performs administrative tasks that support and maintain several elements of the DSV IMS Quality Management System, including document control, training, quality metrics, sustainability, safety, internal audits, and special projects as assigned. The Quality Assurance Assistant interacts with all departments within DSV Inventory Management Solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates forms, work instructions and process flow charts used in various IMS business processes.
• Generates various reports and compiles data summaries related to quality programs.
• Prepares PowerPoint presentations for various training topics, KPI/metrics displays, data summaries, and relevant meetings.
• Schedules procedure training sessions for applicable employees, tracks attendance and schedules refresher training sessions as needed.
• Participates in company sustainability and safety committees and enforces applicable safety programs in an office environment.
• Effectively communicates with employees throughout the organization both verbally and in writing.
• Assists with maintaining the employee training database by inputting training completion information, adding course topics, verifying curriculum accuracy, and running various training reports.
• Assists with editing written procedures, uploading into electronic document management system, assigning document approvers, and tracking the approval process.
• Assists with maintaining electronic document management system by assigning document numbers, logging them on the document master log, and removing obsolete documents.
• Assists with monitoring and reporting monthly/quarterly quality metrics, investigating gaps, and following up on action plans
• Performs other job-related duties as assigned.

SUPERVISORY RESPONSIBILITIES

Not Applicable

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Bachelor’s degree from an accredited college in a related discipline or equivalent combination of education and work experience
• One year of professional work experience with administrative responsibilities

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Intermediate level skills in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Visio)
• Strong data entry skills
• Basic knowledge of using an ERP (Enterprise Resource Planning) system

Language Skills

• English Proficiency (reading, writing and verbal)

Mathematical Skills

• Intermediate

Other Skills

• Ability to function effectively in a dynamic, high-performance work team
• Ability to work well individually and in a cross-functional team environment
• Attention to detail and concern for accuracy
• Self-motivated, energetic, and able to perform with minimal supervision
• Strong internal and external customer service skills
• Ability to exercise good judgment and maintain confidentiality of company and customer records
• Strong organizational and follow-up skills
• Ability to effectively organize and prioritize a variety of tasks, projects, and multiple deadlines
• Problem-solving skills

PREFERRED QUALIFICATIONS

• Experience in supply chain industry
• Knowledge of ISO standards and quality management systems

TRAVEL REQUIRED

• Travel by car between IMS Arizona facilities as needed

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by automobile.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

For this position, the expected base pay is: $22.25 - $30.25 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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